Everything has been very well organised, very helpful
Viva Holidays
Viva Holidays
8 years ago
Thank you for your valuable feedback.
Fecha de compra: 15/03/2018
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Trusted Customer
Verificada por Feefo
8 years ago
Lo que Trusted Customer dijo sobre Viva Holidays:
Excellent interesting trip. All went really well with connections. Super central hotels in both cities.
Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Wonderful holiday, hotels were both good and clean. Staff at Viva were friendly and very helpful. Only downside was a stop in Bangkok on the journey home which was not shown on travel details making...
We received excellent service throughout our holiday. From our initial phone call to Viva, transfers , Cruise and Hotel everything on this holiday went so smoothly we will not hesitate to use...
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Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a hassle free holiday.
Fecha de compra: 05/03/2018
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Trusted Customer
Verificada por Feefo
8 years ago
Lo que Trusted Customer dijo sobre Viva Holidays:
I thought the customer experience was good and had no complaints.
Excellent service.This was my first time using the company but I would defiantly use again and recommend to all my friends
Viva Holidays
Viva Holidays
8 years ago
Thank you Alison for your valuable feedback.
Reseñas de productos
Fecha de compra: 09/02/2018
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Trusted Customer
Verificada por Feefo
8 years ago
Lo que Trusted Customer dijo sobre Viva Holidays:
Very unforgiving over a wrong booking, except to charge more.
Viva Holidays
Viva Holidays
8 years ago
Thank you for your feedback Kevin we are sorry to hear about booking experience, can you please send your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
Fecha de compra: 19/02/2018
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Trusted Customer
Verificada por Feefo
8 years ago
Lo que Trusted Customer dijo sobre Viva Holidays:
The holiday was excellent the hotel at Niagra being the best as we decided to upgrade to a Falls view room it was a much bigger room than the one in New York. The Amtrack train journey from Niagra...
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Reseñas de productos
Fecha de compra: 02/02/2018
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Trusted Customer
Verificada por Feefo
8 years ago
Lo que Trusted Customer dijo sobre Viva Holidays:
Hotel choices good but I didn’t get a response from viva about my complaint of a 7 hour train delay which I couldn’t get a refund as I didn’t personally purchase the ticket. Trenitalia promised full...
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Viva Holidays
Viva Holidays
8 years ago
Thank you for your feedback Michelle can you please send us your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
