Whenever I needed to contact Viva there was always someone available to talk to promptly and efficiently.
Viva Holidays
Viva Holidays
8 years ago
Thank you for your valuable feedback.
Reseñas de productos
Fecha de compra: 01/06/2018
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Cliente de confianza
Verificada por Feefo
8 years ago
I've rated as a 4 based only on the 2xhotels we used, 1st in Rome the 2nd in Florence, I do not feel on both visits the hotels warranted the 4* status. The hotel in Venice was very good worthy of a...
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Viva Holidays
Viva Holidays
8 years ago
Thank you for your feedback , we will take your feedback regards to the star rating and will pass it on to our Sales manager.
My trip was advertised on Secret Escapes. Was a little apprehensive as not booked with them before. No need to have worried as the service I received was excellent. It was a two centre break with...
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Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Very prompt courteous service, even when I kept changing my hotels they were happy to oblige in order to give me the holiday I wanted. Good value for money also. Would recommend
Actually it was excellent. The staff advised me at every stage after the purchase and kept me informed. I particularly liked the fact they took on board my preferences and worked hard to ensure I...
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Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Reseñas de productos
Fecha de compra: 11/06/2018
0
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Cliente de confianza
Verificada por Feefo
8 years ago
Everything went well except for the fact that the New york hotel had booked only one room for my daughter and myself so they had to find my daughter another room which was on a different floor and...
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Viva Holidays
Viva Holidays
8 years ago
We are sorry to hear about the room issue but we pleased to hear that you had an overall good booking experience. We rely on such comments to allow us a real insight into the service we provide.
Very informative from start to finish. I told them what I thought I wanted and they put a package together to suit my needs. Nothing was too much trouble. I’ve already recommended them to a friend...
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
