The initial booking was fine, but I had to contact Viva 4 weeks before our holiday as I had not received the information required for our boarding passes. I was told that an email should have been...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your feedback Michelle can you please send us your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
Reseñas de productos
Fecha de compra: 13/10/2018
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Cliente de confianza
Verificada por Feefo
7 years ago
Patricia Crawford did all the booking --- to me it seemed to be well organised ---
I flew from Manchester with Sheila Boocock. We had no problems with the flight apart from it being late. We had...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your valuable feedback. We will have customer service looking into your refund.
Fecha de compra: 07/10/2018
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Cliente de confianza
Verificada por Feefo
7 years ago
We brought this holiday and really enjoyed the time away. There were a few little things that was not that happy with one being one of the hotels we were booked into was awful it was a dry hotel...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your valuable feedback.
Fecha de compra: 01/10/2018
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Cliente de confianza
Verificada por Feefo
7 years ago
..
Reseñas de productos
Fecha de compra: 04/10/2018
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TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Viva Holidays:
From start to finish everything ran smoothly.which made the holiday enjoyable.
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Yes would use again very helpful staff would recommend to friends
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Flight with Norwegian to JFK was very good. Hotels were excellent as was the Amtrak train from New York to Niagara.
Transfer from Niagara to Toronto didn't turn up! We couldn't contact company. The...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
