This is the second time I have booked with viva, this year to Bangkok and Khao Lak . It was amazing, I spoke with Catherine who was excellent, everything went smoothly, the pick ups were on time the...
The experience was excellent. The guides were very informative and they knew their history,
The hotels were an excellent choice and all staff were very helpful and polite.
The only bad...
Viva holidays were very helpful however there was no transfers included in the package. Which left us to sort it out ourselves plus the hotels were very far from the city centre.
Their customer...
Very professional and helpful. I had forgotten my return details to check in, I emailed viva and wuthin around one hour they had sent me all the information.
Reseñas de productos
Fecha de compra: 16/03/2019
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Trusted Customer
Verificada por Feefo
Hullbridge, Essex
7 years ago
Lo que Trusted Customer dijo sobre Viva Holidays:
Booking the break was made easy by the extremely helpful Viva staff. The break went very smoothly and the hotels were excellent.
I was informed that I was booking a 4 star hotel close to the beach but was beyond disappointed. The price I paid I could have gotten a hotel in Jumeira beach. Complete rip off, I was close to...
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Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer service manager will get in touch with you.
Reseñas de productos
Fecha de compra: 20/03/2019
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TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Viva Holidays:
We were very upset by as far we were from all the tourist attractions... And they don't have take care of the city tax... What they have done for us I could do it myself.
Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer service manager will get in touch with you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
