Firstly I was asked to enter the dates of travel to seqrhc by availability so when I found a few options and was offered to pay and book I thought it was available and will be mine as soon as I pay....
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Lisa Gadman
Visit IOM
7 years ago
Hello, thank you for taking your time to make a review. Unfortunately as you booked a campsite it requires ourselves tosend an email to the relevant person to make your reservation as we do not have a direct link into their reservation system as they are so small organisation. It did take a number of days for them to confirm your reservation which is why your confirmation was delayed.
We do update our availability on a very regular basis and accommodations do tend to only show when they have availability. Apologies for any inconvenience caused, but I hope this has cleared the situation for you.
Best Regards,
Lisa
Cliente de confianza
7 years ago
Thank you for your explanation and for taking the time to follow up on feedback. I think if it was noted more prominently on the campsite pages that checking availability and booking does not guarantee a spot and that you need to contact them to confirm this would have alleviated the negative surprise I received upon checkout. If it is noted there already and I haven't seen it my apologies.
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Cliente de confianza
Verificada por Feefo
7 years ago
Great efficient service.
Efficient and polite
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BP
Beverley Phelan
Verificada por Feefo
Isle of Man
7 years ago
Lo que Beverley Phelan dijo sobre Visit IOM:
Always a lovely dining experience a favourite thing to do !
The service is always excellent the staff are lovely & very attentive. It just a great thing to do .
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ML
MR Chris Lunn
Verificada por Feefo
York
7 years ago
Lo que MR Chris Lunn dijo sobre Visit IOM:
Manx National Rally visit.
Excellent service. Had to wait for confirmation that the chosen accomodation was available due to the owner being away however all sorted efficientley and with a personal but not over-familiar tone....
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DM
Derek Mcleod
Verificada por Feefo
7 years ago
Lo que Derek Mcleod dijo sobre Visit IOM:
Vg tttttt
Thanks
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LH
Leslie Hutchison
Verificada por Feefo
7 years ago
Lo que Leslie Hutchison dijo sobre Visit IOM:
What a Team!!!
An excellent service and very helpful staff, makes the experience really pleasant.
We would like that you pass on to all the staff our very big thank you for all of your help and we have already...
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JH
John Hopton
Verificada por Feefo
7 years ago
Lo que John Hopton dijo sobre Visit IOM:
very quick response to the booking request
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NB
Nicholas Britchford
Verificada por Feefo
Leicestershire
7 years ago
Lo que Nicholas Britchford dijo sobre Visit IOM:
I recommend this service to anyone visiting the island
Easy to follow guides and full information. Got exactly want I wanted.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
