¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Viator | Reseñas de servicio al cliente para https://www.feefo.com/reviews/viator | Feefo

Mostrando 39,938 reseñas

Jim Gray

2 hours ago

Fecha de compra: 11/06/2025

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Connie Carr

NANAIMO

4 hours ago

Fecha de compra: 12/06/2025

Lo que Connie Carr dijo sobre Viator:

None Better

I m o s impressed with the service provided by viators representatives. I only had one major issue in the past and was compensated accordingly. Is great company to be affilated with.

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Cliente de confianza

5 hours ago

Fecha de compra: 12/06/2025

Efficiency 👍🏼

They were very prompt and efficient. The very next day they already sent an email as regards to pick up time for the trip which is much later! I thought that was good . Confirmation email came in...

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Marsha Fralick

San Diego

10 hours ago

Fecha de compra: 12/06/2025

Lo que Marsha Fralick dijo sobre Viator:

San Diego Marsha

I have used Viator for many years and have always been happy with the events I have scheduled with them.

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Justine

11 hours ago

Fecha de compra: 09/06/2025

Lo que Justine dijo sobre Viator:

I asked an agent to confirm your parking at our meet up spot. She never called me back, nor did she email me with guaranteed parking, but again, there may be parking across the street for customer...

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Viator Customer Relations

Viator

10 hours ago

Hi, Thank you for your feedback. At Viator, we take customer concerns seriously and continuously work with our suppliers to enhance the quality of our services. Each supplier's performance is regularly reviewed to ensure we maintain the highest standards of customer satisfaction. We regret that your experience did not meet expectations and appreciate the opportunity to improve. If there’s anything further we can do, please don’t hesitate to reach out. Kindest Regards Dane

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Stephen Lawrence

Santiago, Spain

10 hours ago

Fecha de compra: 12/06/2025

Lo que Stephen Lawrence dijo sobre Viator:

I was scheduled for a Santiago Walking tour in English at 10:00 AM on Friday June 13th. My party of two arrived at the designated spot at 9:45 and waited to 10:25 and never found our tour guide. We...

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Viator Customer Relations

Viator

9 hours ago

Hi, We’re sorry to hear about your experience. We have reviewed your booking and have sent you an email with further details. Our goal is to resolve this for you as quickly as possible, and we sincerely apologize for any inconvenience caused. Kind Regards, David

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Cliente de confianza

11 hours ago

Fecha de compra: 12/06/2025

Excellent

Excellent. Efficient, patience and good command of the product.

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Suzanne

Fort Myers

13 hours ago

Fecha de compra: 12/06/2025

Lo que Suzanne dijo sobre Viator:

Great Variety, Fantastic Service

We booked several excursions and transfers through Viator for a two and a half week European vacation in May-June 2025, and we were extremely happy with all but one transfer. Our first scheduled...

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Cliente de confianza

14 hours ago

Fecha de compra: 12/06/2025

Easy, Easy, Easy

Easy to find the activities I'm looking for. Easy to find new things to do. Easy to book.

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Cliente de confianza

14 hours ago

Fecha de compra: 12/06/2025

Easy Booking

Every trip/outing with Viator has been great experience. The trips in Ireland and Scotland were terrific. Look forward to future bookings and sightseeing. Booking has been easy with pay upfront or...

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¿No ha recibido una invitación?

Acerca de Viator

No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.

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1 (781) 800-5000

400 First Avenue, Needham, Massachusetts, 02494, United States

Feefo Trusted Service Awards

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