On renewal, despite never having claimed, much more expensive, huge excess, ever larger percentage of any claim disallowed, very curt renewal documentation.
Not happy.
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Cliente de confianza
Verificada por Feefo
9 years ago
Great service at Chatham
I took my two dogs for their yearly booster. The staff were very friendly and the service was great considering you do not have to book . They checked my dogs over and didn't charge me the earth...
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Trusted Customer
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Orpington
9 years ago
Lo que Trusted Customer dijo sobre Muddy Paws:
Good all round n
Ease of getting cover and price have not had to make a claim yet so can't comment
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Trusted Customer
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south shields
9 years ago
Lo que Trusted Customer dijo sobre Muddy Paws:
excellent service
quick and efficient young lady who was very helpful
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Cliente de confianza
Verificada por Feefo
9 years ago
Not cheap but worth it
Never had an issue with a claim, by the time he was 2 he had 2 operations costing well over £1000. My premium is at about £27 so not cheap but ito been worth it so far. Can get him treated first then...
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Trusted Customer
Verificada por Feefo
9 years ago
Lo que Trusted Customer dijo sobre Muddy Paws:
Excellent service by VetsMediCover
It was actually seamless. Thank you
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Cliente de confianza
Verificada por Feefo
9 years ago
Underwriter difficulty
I have had to argue a great deal about recent pricing policy- blamed on change of underwriters
Francesca
Muddy Paws
9 years ago
So sorry you had to push for what you want with us. The change in underwriters did leave some customers disheartened! However, the good news is, these underwriters constantly monitor the prices and breeds and make solid long term deisions. It is always worth talking to us directly on admin@vetsmedicover.co.uk to see if we can help you. Many thanks, Francesca
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Trusted Customer
Verificada por Feefo
9 years ago
Lo que Trusted Customer dijo sobre Muddy Paws:
Kindly advise what recent experience you refer to. Our last contact with yo...
Kindly advise what recent experience you refer to. Our last contact with you was almost twelve months ago.
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Trusted Customer
Verificada por Feefo
9 years ago
Lo que Trusted Customer dijo sobre Muddy Paws:
Good cover at a reasonable price.
Bought cover for our 3 new Maine Coon cats having been happy in the past with the cover for our Newfoundland dog. Sensible range of insurance levels offered.
Francesca
Muddy Paws
9 years ago
Dear Stephen,
Thank you so much for leaving this review! We really really appreciate your feedback here at VetsMediCover.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
