Excellent product and very fast shipping and delivery, good prices.
Reseñas de productos
Fecha de compra: 27/12/2022
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Cliente de confianza
3 years ago
I have 24hr delivery. It has been over a week.
krissy
Vapoholic
3 years ago
Hi there, thank you for leaving a review. I'm sorry to hear that your order arrived later than expected. The reason for this was due to Royal Mail striking for 2 days each week around the time that you placed the order, which caused delays for our customers with receiving their orders. I can see that your parcel arrived on the 12th Dec. We are implementing more couriers this year for our customers so that it speeds up the process and prevents this from happening in the future. If you do require assistance in the future, please contact us via email at hello@vapoholic.co.uk or you can call us on 0161 273 8216. Thank you
Cliente de confianza
3 years ago
Not really an acceptable reason. Everyone was well aware of the strikes. You should have used a different courier, or simply made that delivery option unavailable as the only reason I purchased so much was so I could get free 24hr delivery. You are responsible for the promises you make, not Royal Mail. Excuses excuses.
Very easy to use ,always on time and fantastic value. Will never use any one else again , favours are spot on
krissy
Vapoholic
3 years ago
Hello Raymond, thank you for leaving us a fantastic review! I'm glad to hear that you find our website easy to use and that you enjoy the flavours. The CBD Blue Raspberry is a common favourite with a lot of our customers! I hope it serves you well and we hope to see you again in the near future!
This is my second order (just requested) as I was so pleased with my first one. Site is very easy to use, great selection to choose from and the communication is first class. Prices are very...
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Reseñas de productos
Fecha de compra: 10/12/2022
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AP
Andrew Peake
3 years ago
Lo que Andrew Peake dijo sobre Vapoholic:
Still not received
krissy
Vapoholic
3 years ago
Hi Andrew,
Thank you for taking the time to leave us a review, I apologise that you have had this experience with us. I can see that your order was dispatched on the same day you ordered, but unfortunately, was not delivered until later on that month. I do apologise that you have had this experience with our courier service. During the month of December, there were two strikes a week which sadly has backlogged Royal Mail. Please bare with us as we are looking into these problems and are looking on taking on further courier services to help during any occasion. Please do get in contact with our customer service if ever in doubt and need any advice, we are happy to help!
Hope you are well.
Kindest regards
I have had two purchases from Vapoholic.very impressed with the quality product and efficiency with delivery, and especially the taste and flavour of the liquid.
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
