¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Utility Point

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Servicio

valoraciones en el último año

Mostrando 302 reseñas

Cliente de confianza

3 years ago

It's an easy set up and I am saving money the app is easy to use and the reminder to send a meter reading for me is unavailable as I tend to forget it means my bills will always be accurate.

1 producto adquirido

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Cliente de confianza

3 years ago

They did everything from the moment I joined and took all the pressure off trying to sort thing out, so was very pleased with the service

1 producto adquirido

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Jean

3 years ago

Lo que Jean dijo sobre Utility Point:

Yes we would recommend

1 producto adquirido

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Tom

Pershore

3 years ago

Lo que Tom dijo sobre Utility Point:

Tophole! I have no citicism at all of their service.

1 producto adquirido

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Peter

3 years ago

Lo que Peter dijo sobre Utility Point:

No major problems

1 producto adquirido

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Ceri

Bridgend

3 years ago

Lo que Ceri dijo sobre Utility Point:

Well I've been a customer for one year and just changed tariff but I'm being treated as a new customer

India

Utility Point

3 years ago

Hi Ceri, thank you for your review. Could you advise us further of your concerns? Thank you, Utility Point.

Ceri

3 years ago

I've just checked my correspondence with Utility Point and I was wrong sorry - not being treated as a new customer after all. One thing though that has concerned me in the past and still does is my monthly submission of Meter readings - when do you think you will be installing smart meters? Apart from this year I am often away in my Campervan and wouldnt normally be able to provide a monthly reading.

India

Utility Point

3 years ago

Hi Ceri, thank you for your response. We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.

1 producto adquirido

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Cliente de confianza

3 years ago

the change over from e on was smooth and faultless

1 producto adquirido

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Anthony

3 years ago

Lo que Anthony dijo sobre Utility Point:

Would have been 5 star but a telephone to UP did not answer my concern

1 producto adquirido

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Eric

3 years ago

Lo que Eric dijo sobre Utility Point:

Very helpful on renewing my contracts am elderly and they didn’t hurry me and listened to what I said

1 producto adquirido

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Cliente de confianza

3 years ago

up to now brilliant

1 producto adquirido

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Acerca de Utility Point

Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.

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0345 557 7878 or 07454198698

Floor 7, Merck House, Seldown Road, Poole, Dorset, BH15 1TW, United Kingdom

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