Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
Servicio
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valoraciones en el último año
Utility Point ya no es cliente activo de Feefo
Mostrando 302 reseñas
Cliente de confianza
5 years ago
It's an easy set up and I am saving money the app is easy to use and the reminder to send a meter reading for me is unavailable as I tend to forget it means my bills will always be accurate.
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Cliente de confianza
5 years ago
They did everything from the moment I joined and took all the pressure off trying to sort thing out, so was very pleased with the service
2
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JE
Jean
5 years ago
Lo que Jean dijo sobre Utility Point:
All ways helpful
Yes we would recommend
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TO
Tom
Pershore
5 years ago
Lo que Tom dijo sobre Utility Point:
Tophole! I have no citicism at all of their service.
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PE
Peter
5 years ago
Lo que Peter dijo sobre Utility Point:
No major problems
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CE
Ceri
Bridgend
5 years ago
Lo que Ceri dijo sobre Utility Point:
New Tariff - but not a new customer
Well I've been a customer for one year and just changed tariff but I'm being treated as a new customer
India
Utility Point
5 years ago
Hi Ceri, thank you for your review. Could you advise us further of your concerns? Thank you, Utility Point.
CE
Ceri
5 years ago
I've just checked my correspondence with Utility Point and I was wrong sorry - not being treated as a new customer after all. One thing though that has concerned me in the past and still does is my monthly submission of Meter readings - when do you think you will be installing smart meters? Apart from this year I am often away in my Campervan and wouldnt normally be able to provide a monthly reading.
India
Utility Point
5 years ago
Hi Ceri, thank you for your response. We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.
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Cliente de confianza
5 years ago
good deal
the change over from e on was smooth and faultless
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AN
Anthony
5 years ago
Lo que Anthony dijo sobre Utility Point:
Would have been 5 star but a telephone to UP did not answer my concern
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ER
Eric
5 years ago
Lo que Eric dijo sobre Utility Point:
Very helpful
Very helpful on renewing my contracts am elderly and they didn’t hurry me and listened to what I said
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.