Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
Servicio
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valoraciones en el último año
Utility Point ya no es cliente activo de Feefo
Mostrando 302 reseñas
WE
Wendy
Malton, North Yorkshire
5 years ago
Lo que Wendy dijo sobre Utility Point:
A very good company.
I am impressed by the way my account is been handled and the easy transfer from my previous supplier with no hassle to me Thank you.
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Cliente de confianza
5 years ago
Disappointing
Poor communication,Renewed energy supply with this company having a considerable credit.Still waiting for refund,now almost 8 weeks waiting!!
Had to contact the company to reduce new direct debit...
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India
Utility Point
5 years ago
Hi there, we're sorry to hear this. Your concerns have been raised to our Customer Care Team who will be in touch to discuss this further. Thank you, Utility Point.
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SA
Sally
5 years ago
Lo que Sally dijo sobre Utility Point:
Good Company
Good servuce6fair prices nice to talk to a real person on the phone!
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Cliente de confianza
5 years ago
Signed up for next 12 months
Secured best new contract going forward. No question about offering me the best next 12 month rates.
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EM
Emily
5 years ago
Lo que Emily dijo sobre Utility Point:
Not responsible for utility bills.
I live in rented accommodation and not responsible for Bill's.
India
Utility Point
5 years ago
Hi Emily, we're sorry to hear this. Your concerns have been raised to our Customer Care Team who will be in touch to discuss this further. Thank you, Utility Point.
1
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MA
Maria
Preston
5 years ago
Lo que Maria dijo sobre Utility Point:
Poor communication and internal processes
Improve internal comms. and talk to each other. We moved home 10 months ago but tried to continue charging us in a house they did not supply energy to!
India
Utility Point
5 years ago
Hi Maria, we're very sorry to hear this. This has been passed to our Customer Care Team for further assistance. Thank you, Utility Point.
MA
Maria
5 years ago
Thank you. Receiving daily emails became frustrating and annoying! It only stopped once I mentioned Ofgem. To be honest it’s completely ever wanting to use Utility Point again.
1
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RO
Rose
5 years ago
Lo que Rose dijo sobre Utility Point:
So easy to transfer
Kept us informed along the way - very quick to answer when we needed help
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Cliente de confianza
5 years ago
Friendly & understanding
Friendly and understanding
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RI
Richard
5 years ago
Lo que Richard dijo sobre Utility Point:
Very responsive
I had two enquires which I sent by email, I had an immediate reply
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.