We were met by one of the team on arrival and given a tour of the accommodation, she was very helpful. Communication was great from start to finish with the Under the Doormat team.
Richard
UnderTheDoormat
7 years ago
Hi Lizzy,
Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards, UnderTheDoormat Team
Reseñas de productos
Richard
UnderTheDoormat
7 years ago
Hi Lizzy,
Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards, UnderTheDoormat Team
Fecha de compra: 26/02/2018
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Cliente de confianza
Verificada por Feefo
8 years ago
We only had one set of keys between three adults with different schedules. I was informed that it was impossible to have even just one more set. It created challenges for us. Seems like if the...
Das Apartament war sauber, in einer ruhigen Gegend.
Die Möbel sind schon abgenutzt und im Bad war die Spühlung kaputt.
Fecha de compra: 18/03/2018
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RE
Robert Eassom
Verificada por Feefo
8 years ago
Lo que Robert Eassom dijo sobre UnderTheDoormat:
Quality service from start to finish
Richard
UnderTheDoormat
7 years ago
Hi Robert,
Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards, UnderTheDoormat Team
Reseñas de productos
Richard
UnderTheDoormat
7 years ago
Hi Robert,
Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards, UnderTheDoormat Team
Check-in was horrendous. There was no flexibility in timing even tho we followed the rules when asking for earlier check in time. Really left a bad taste right at from the beginning.
Reseñas de productos
Fecha de compra: 31/03/2018
0
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Cliente de confianza
Verificada por Feefo
8 years ago
The process of getting and returning the key was difficult for international travellers arriving on the weekend. Luckily our daughter was in London, otherwise I am not sure how it could have worked....
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Richard
UnderTheDoormat
8 years ago
Hi,
Thank you for your feedback. We are sorry to hear you did not have the experience we would love for all of our guests to enjoy. We are looking to improve and your feedback today helps us as a company grow day-by-day. We do hope you will stay in another of our homes again as we are certain we can give you the experience you deserve and the experience we want all of our guests to have. It was a pleasure welcoming you to London and we sincerely hope to see you again soon.
Be sure to have an amazing day ahead!
Kind Regards,
UnderTheDoormat Team
Reseñas de productos
Richard
UnderTheDoormat
8 years ago
Hi,
Thank you for you review, we are so glad to hear that you thought the homes was beautiful. It is one of our more traditional English vintage homes, and that is why the decorations and furniture were vintage to represent the traditional English feel. We apologise for the noise however we do have other amazing homes located around London and we sincerely hope to welcome you back to London to host you in another one of our amazing homes. Thanks again for the feedback and please do have an amazing day ahead!
As a parent of two young children age 5 and 7, I must admit that I had trepidations about our first international trip together. I cannot express enough gratitude to the entire UndertheDoormat team!...
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Richard
UnderTheDoormat
8 years ago
Hi,
Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards,
UnderTheDoormat Team
Reseñas de productos
Richard
UnderTheDoormat
8 years ago
Hi,
Thank you for leaving us a review. We are so glad to hear that you and your family had such a great experience as ensuring our guests have the best possible experience is behind everything we strive to achieve. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards,
UnderTheDoormat Team
Fecha de compra: 30/05/2017
0
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KK
Kaiye Kaiye
Verificada por Feefo
8 years ago
Lo que Kaiye Kaiye dijo sobre UnderTheDoormat:
The staff was very kind and patient to answer all of the questions.Impreesive stay and we would like to book with UnderTheDoormat when we come to visit London next time
Richard
UnderTheDoormat
8 years ago
Hi,
Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We would sincerely be very glad to welcome you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards,
UnderTheDoormat Team
Reseñas de productos
Richard
UnderTheDoormat
8 years ago
Hi,
Thank you very much for your review. We are very glad that you enjoyed the home. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes.Thanks again for the feedback and please do have an amazing day ahead!
The apartment was excellently positioned and well appointed, a more efficient service on arrival (to grant us quicker access to the apartment) would have "upped" my rating to 5 Stars.
Richard
UnderTheDoormat
8 years ago
Hi,
Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards,
UnderTheDoormat Team
Reseñas de productos
Richard
UnderTheDoormat
8 years ago
Hi,
Thank you for your feedback. We are so glad to hear that you enjoyed the location and the well appointed apartment as ensuring our guests have the best possible experience is behind everything we strive to achieve. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Thanks again for the feedback and please do have an amazing day ahead!
Kind Regards,
UnderTheDoormat
Fecha de compra: 15/07/2017
0
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SS
Srikanth Srinivasan
Verificada por Feefo
8 years ago
Medios cargados
Ver todos los medios (2)
Lo que Srikanth Srinivasan dijo sobre UnderTheDoormat:
Lovely place, with location and amenities as advertised. Courteous and efficient service from the moment I booked, to the time we checked in and until we checked out. I'd recommend UnderTheDoormat...
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Richard
UnderTheDoormat
8 years ago
Hi,
Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We would sincerely be very glad to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards,
UnderTheDoormat Team
Reseñas de productos
Richard
UnderTheDoormat
8 years ago
Hi,
Thank you very much for your feedback. We are so glad to hear that you enjoyed the location, the environment of our lovely homes. Thanks again for the feedback and please do have an amazing day ahead!
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
