¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de UK Pets

IA

Ian

Verificada por Feefo

Huddersfield

3 years ago

Lo que Ian dijo sobre UK Pets:

Medication ordered on prescription

Very quick processing of my order and speedy delivery. Price for the medication was considerably less than from our vets practice. I will definitely use UK Pet Drugs again in the future

Chloe

UK Pets

3 years ago

Hi there, Thank you for taking the time out to leave a 5 star review! Thank you for choosing UK Pets, you are a valued customer, We are glad that the team has managed to meet your needs. Kind Regards UK Pets

0

JO

John

Verificada por Feefo

3 years ago

Lo que John dijo sobre UK Pets:

Medicine as described. Delivered in very good time! Recommend this company.

Excellent service!

Chloe

UK Pets

3 years ago

Hi there, Thank you for taking the time out to leave a 5 star review! Thank you for choosing UK Pets, you are a valued customer, We are glad that the team has managed to meet your needs. Kind Regards UK Pets

0

DF

Debra Farnum

Verificada por Feefo

Sevenoaks

3 years ago

Lo que Debra Farnum dijo sobre UK Pets:

So glad it came early, my cat needed it.

They dealt with my order very quickly.

Chloe

UK Pets

3 years ago

Hi there, Thank you for taking the time out to leave a 5 star review! Thank you for choosing UK Pets, you are a valued customer Kind Regards UK Pets

0

AL

Alida

Verificada por Feefo

Middlesbrough

3 years ago

Lo que Alida dijo sobre UK Pets:

There's no express delivery if UK Pets keep using Evri

This company uses Evri for express delivery. Even though my order was dispatched fast, I received my parcel one week later. Paying for express delivery wasn't worth it.

Chloe

UK Pets

3 years ago

Hi there, I’m sorry to hear about your experience with UK Pets. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on help@ukpetdrugs.co.uk Kind Regards, UK Pets

0

Cliente de confianza

Verificada por Feefo

3 years ago

I didn’t receive the item to this day. Still waiting!

8 days after order and shipping of the item and I’m still waiting. How can I trust such a service?

Chloe

UK Pets

3 years ago

Hi there, Thank you for taking the time out to leave a review and also bring this to our attention. This is an uncommon instance and we are doing our best to work with the couriers to get your delivery to you. Majority of couriers around the UK are experiencing significant delays due to strikes and also the Christmas period. Kind regards UK Pets

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AN

Anne

Verificada por Feefo

3 years ago

Lo que Anne dijo sobre UK Pets:

Brilliant service

They were very efficient and the service was very quick very impressed

Chloe

UK Pets

3 years ago

Hi there, Thank you for taking the time out to leave a 5 star review! Thank you for choosing UK Pets, you are a valued customer, We are glad that the team has managed to meet your needs. Kind Regards UK Pets

0

Cliente de confianza

Verificada por Feefo

3 years ago

Very helpful , swift service!

Excellent, helpful, swift service! I could even speak to someone, which doesn’t happen often these days!

Chloe

UK Pets

3 years ago

Hi there, Thank you for taking the time out to leave a 5 star review! Thank you for choosing UK Pets, you are a valued customer, We are glad that the team has managed to meet your needs. Kind Regards UK Pets

0

CH

Christine

Verificada por Feefo

3 years ago

Lo que Christine dijo sobre UK Pets:

Waiting information on lost prescription

Chloe

UK Pets

3 years ago

Hi there, Apologise for the delay in response from our customer service team. We are extremely busy and working to get back to people asap. Please feel free to contact us on help@ukpetdrugs.co.uk Kind Regards UK Pets

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TH

Thomas

Verificada por Feefo

3 years ago

Lo que Thomas dijo sobre UK Pets:

UK pets amazing,….Royal Mail utterly incompetent.

UK pets have been brilliant, even when there were some availability issues in the past, communication was superb and resolution was quick, I can’t recommend any more highly. Unfortunately Royal mail...

Chloe

UK Pets

3 years ago

Hi there, Thank you for taking your time out to leave a review and bringing this to our attention. Unfortunately due to Royal Mail experiencing strikes it is having significant delays on some of our parcels, we are working as hard as we can to enable our customers to get there meds as quick as we possibly can. We do also provide the feedback on the couriers to them to try and help them. Kind Regards UK Pets

TH

Thomas

3 years ago

Now 20 days after I ordered medication for my cat Ned. You have managed to send me yet another email to ‘review my purchase’ that still hasn't been received. Im guessing you will refund the delivery costs and compensate me for the £80 it cost to go back to the vets to get some interim medication? Needless to say, you wont be able to compensate Ned for the stress or discomfort he has experienced through this period! Totally unacceptable……

0

Cliente de confianza

Verificada por Feefo

3 years ago

Excellent

Easy to order quick prompt delivery and good prices

Chloe

UK Pets

3 years ago

Hi there, Thank you for taking the time out to leave a 5 star review! Thank you for choosing UK Pets, you are a valued customer Kind Regards UK Pets

0