¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de SPL Villas | Reseñas de servicio al cliente para https://www.feefo.com/reviews/trust-club-ltd-ta-spl-villas | Feefo

Mostrando 50 reseñas

gillian nicholls

Verificada por Feefo

Thatcham

1 year ago

Lo que gillian nicholls dijo sobre SPL Villas:

Protaras Villa holiday

SPL are very friendly and responsive. I dealt with Kerry Briers and she was lovely.

Jennifer Richardson

Verificada por Feefo

1 year ago

Marian Falconer

Verificada por Feefo

whitley bay

1 year ago

Lo que Marian Falconer dijo sobre SPL Villas:

Best Company for peace of mind

Excellent cannot fault them with anything, prompt service and replies and reassuring with any concerns, would use again

Cliente de confianza

Verificada por Feefo

1 year ago

Villa Can Ros

When making initial enquiries re this property, SPL were all saying how wonderful it would be in our situation. However, when we complained about the state of the villa and grounds, and how it...

Jack

SPL Villas

1 year ago

Thank you for your feedback. We’re truly sorry to hear that the villa and grounds did not meet your expectations and impacted your holiday experience. As your booking was villa-only, it's important to note that we act as an agent, rather than the principal in such situations. While we are always happy to assist and liaise with property owners on your behalf, the responsibility for the property's condition lies with the owner. We understand your concerns, and while we offered an apology, we regret that the compensation offer that you accepted was below your expectations. Your feedback is important to us, and we’ll continue to work closely with property owners to ensure high standards are maintained. Thank you again for bringing this to our attention.

Samantha Baron

Verificada por Feefo

Maidenhead

1 year ago

Lo que Samantha Baron dijo sobre SPL Villas:

Villa holiday Mallorca September 2024

Having spent many hours checking for recommended villa rental companies I am delighted with the service I received from the team at SPL. From initial enquiry to final payment it was a smooth...

Pamela Boulton

Verificada por Feefo

Worthing

1 year ago

Lo que Pamela Boulton dijo sobre SPL Villas:

Gorgeous Pefkos Villa

Superb service throughout from point of booking to departure. Tickets advised we needed to call a number on arrival at the airport then would be met at the villa with the keys etc, this was...

Karen Byrne

Verificada por Feefo

Manchester

1 year ago

Lo que Karen Byrne dijo sobre SPL Villas:

Fabulous

Rep visited the morning after we arrived. Was very informative.

Nicola McGhie

Verificada por Feefo

1 year ago

Lo que Nicola McGhie dijo sobre SPL Villas:

Ideally located but tired

Kerry Briers was excellent and did her best to help us, but when we need SPL to step up they wouldn't back her or us up.

Geoff Wood

Verificada por Feefo

Essex

1 year ago

Lo que Geoff Wood dijo sobre SPL Villas:

Excellent SPL

Excellent staff, big thank you to Kerry.

Mike Mayr

Verificada por Feefo

Krems

1 year ago

Lo que Mike Mayr dijo sobre SPL Villas:

Relaxing week in the heart of cultural and culinary tuscany

More than expected help from our host, ready in any time and any way to help or answer questions

¿No ha recibido una invitación?

¿Por qué confiar en las reseñas de Feefo?

Más información sobre Feefo

Acerca de SPL Villas

Launched in 2021, award winning SPL Villas are a villa holiday company offering 1,500 carefully selected villas across the Mediterranean and Florida. Independently, and family, owned, we offer a truly personal customer service, with our reservations team on hand to assist you in choosing a villa and a destination that is right for you. With over 40 years of providing villa holidays between them, their expertise is second to none. They will look after you in the same manner that they have been looking after our friends and families, finding you a villa situated in only the most beautiful holiday destinations. Our personal, customer service has been 5 star rated by our customers, and your villa holiday is very important to all of us. We want to do everything possible to ensure you make the right choice and understand that your time away with us is priceless. We take our time when sourcing all our villas, ensuring that we offer you a wide variety of features, local amenities, and beautiful locations. We take the hassle out of booking your villa holiday, so that you can sit back, relax, and enjoy your villa holiday..