Staff retention or staff changing role - I am dealing with the third consultant and have to go through and explain and request information every time with the newer consultant.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We are always looking at how we can better assist our members, so we thank you for your feedback. I will be sure to pass your comments onto the correct department.
Fecha de compra: 22/05/2019
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Cliente de confianza
7 years ago
very good at explaining different things & easy to understand
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
This review made our day! Thanks for taking the time to share.
Fecha de compra: 21/05/2019
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Cliente de confianza
7 years ago
Helpful friendly service
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your feedback.
Fecha de compra: 31/05/2019
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TC
Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:
Confirmation not sent straight through,
Extra Question weren't answered as yet.
No confirmed cruise details as like I have booked before to pay balance or even about extra Flights
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your comments; we would like the opportunity to rectify this. Please be assured, we will get the right consultant to discuss this further.
Fecha de compra: 03/06/2019
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Cliente de confianza
7 years ago
Good service, emailed back to say I couldn’t open the BPAY, not heard back yet.
My name is Ria van der Woude not Eoude
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for taking the time to rate your experience, Cruise Megastore administration has rectified the situation.
Fecha de compra: 03/06/2019
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:
My consultants name is Kelly and she is fabulous I informed her that I needed to speak to my husbands work about time off and when I got confirmation Kelly booked my husband and myself for the cruise...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you Sharon for leaving such a great rating! Please don’t hesitate to contact us again; we look forward to helping you book your next adventure.
Fecha de compra: 20/05/2019
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:
Easy to deal with
Karen King
Cruise Megastore /Travel Megastore
7 years ago
How fantastic! Thank you.
Fecha de compra: 03/06/2019
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Cliente de confianza
7 years ago
Our booking was handled easily and efficiently. I have however received multiple identical emails with pre-cruise tips. One would have been adequate.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We appreciate your feedback, and we’re glad we have been able to work with you to create a great holiday booking experience. Thank you for taking the time.
Fecha de compra: 01/06/2019
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.