¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Cruise Megastore /Travel Megastore

Mostrando 2,186 reseñas

Trusted Customer

Yamanto, Q'ld

8 years ago

Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:

My friend and I booked a room each and we were supposed to have the large window room with our view partly blocked by a life boat. Instead we were given 2 rooms on Deck 4 with 2 portholes, right...

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback I will have a consultant contact you with regard to your issues.

Trusted Customer

8 years ago

How long before a consultant contacts me please?

Fecha de compra: 06/11/2017

Trusted Customer

8 years ago

Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:

We rang, and spoke to an Australian who was so helpful gave us options as it is our 50 th Wedding anniversary her name was Dallas we had a laugh and felt confidence with her we did a cruise with you...

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Excellent, thank you for your feedback I will be sure to pass your comment to Dallas.

Fecha de compra: 15/01/2018

Trusted Customer

8 years ago

Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:

Very helpful

They organized a great package for future cruises

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your response. We appreciate your time.

Fecha de compra: 02/01/2018

Cliente de confianza

8 years ago

Made it easy to understand and was happy to help in any way

Was very easy to understand and was happy to help is in any way they could

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your time. We look forward to booking you again soon.

Fecha de compra: 15/01/2018

Trusted Customer

8 years ago

Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:

Great service

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your comments. We appreciate your time.

Fecha de compra: 15/01/2018

Trusted Customer

8 years ago

Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:

Awesome all round service!

Excellent follow up, service and a wealth of information. Heather was always there to answer our questions and going the extra mile to find us our exact requirements with as many added benefits as...

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time.

Fecha de compra: 12/01/2018

Trusted Customer

8 years ago

Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:

Not too pleased

Have had a better person then this to arrange my cruises.then was offered more off then he could give by our personal Co. Why is this so

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

We appreciate your feedback and I have asked one of our Customer Solutions Consultants to look into your booking.

Fecha de compra: 08/01/2018

Cliente de confianza

8 years ago

Fantastic itinerary but customer service needs work

Began really well with initial quote but when I rang back to actually book the person I was dealing with did not seem to know what he was doing. E.g initial deposit quote was $2225 each when I rang...

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback. A consultant will be in contract to assist you with your concerns.

Fecha de compra: 11/01/2018

Trusted Customer

8 years ago

Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:

The lady I booked with was keen to find me a cruise. She did offer me a couple of cruises to choose from with good prices. If I was offer a good deal and was keen for another cruise I would consider...

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback we look forward to booking your next holiday.

Fecha de compra: 11/01/2018

Trusted Customer

Wentworth Point

8 years ago

Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:

Great and efficient service....& very friendly

Friendly service & value for money

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Excellent, thank you for your feedback. We look forward to booking you again in the near future.

Fecha de compra: 28/12/2017

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