Very poor, to start they couldn't get my name right in the initial phone booking, couldn't get names or birth dates right in the booking confirmation, unable to use the payment link as we're based in...
Leer más
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry you had a poor experience. We are always looking at how we can better assist our members, so we thank you for your feedback. I’ll be sure to pass on the review.
Fecha de compra: 23/07/2018
0
Compartir
TC
Trusted Customer
Tasmania
8 years ago
Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:
Fast efficient service and friendly staff, Sam was very helpful.
Company Representative
Cruise Megastore /Travel Megastore
8 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agent Sam will be pleased to learn of your positive feedback.
Fecha de compra: 03/10/2018
0
Compartir
Cliente de confianza
8 years ago
Great customer service.
Company Representative
Cruise Megastore /Travel Megastore
8 years ago
Thank you for your feedback
Fecha de compra: 03/10/2018
0
Compartir
TC
Trusted Customer
8 years ago
Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:
We’re truly sorry for your experience, its never our intention to leave our members feeling like they’ve had poor customer service. We will look into this immediately and assure you that you will get a response today.
Fecha de compra: 18/09/2018
0
Compartir
Cliente de confianza
8 years ago
Was great
Company Representative
Cruise Megastore /Travel Megastore
8 years ago
Thanks for posting your feedback
Fecha de compra: 02/10/2018
0
Compartir
TC
Trusted Customer
Sydney
8 years ago
Lo que Trusted Customer dijo sobre Cruise Megastore /Travel Megastore:
Prompt response, some mistakes with name spelling that were corrected OK,.
will recommend to my friends.
Company Representative
Cruise Megastore /Travel Megastore
8 years ago
I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark and we thank you for your feedback.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.