Reseñas de Trafalgar

Thank you for travelling with Trafalgar and for taking the time to share your feedback. We are pleased to read that you appreciated the care and attention to detail throughout your journey, including the helpful advice during your free time and the thoughtful touches along the way. It is especially encouraging to know that your Travel Director went above and beyond to assist with your luggage and share their knowledge. We truly appreciate your kind comments and hope to welcome you on another Trafalgar journey in the future.

Thank you for being our guest and travelling with Trafalgar.

Thank you for travelling with Trafalgar and for taking the time to share your feedback. We are pleased to read that you enjoyed travelling with your group and discovering the country with the support of your Travel Director. We truly appreciate your recommendation and kind comments, and hope to welcome you on another Trafalgar journey in the future.

Thank you for being our guest and travelling with Trafalgar.

Thank you for travelling with Trafalgar and for taking the time to share your feedback. We are pleased to read that you enjoyed the expertise and friendly service of the Travel Director, Coach Drivers and Local Specialists throughout your journey. It is encouraging to know that you enjoyed the food, accommodation and Optional Experiences, and appreciated the opportunity to see so much in a short time. We value your understanding of the longer days on the coach and hope to welcome you on another Trafalgar journey in the future.

Thank you for taking the time to share your feedback and for being our guest on Trafalgar River. We are sorry to read that your experience did not meet the expectations you had for this journey. We understand how disappointing it must have been when the itinerary was impacted to such an extent that the experience felt very different from the river cruise you had anticipated. We also appreciate how frustrating the changes to embarkation arrangements were following your flight cancellation, particularly when the ship was already in Vienna and you were unable to board as expected. While we are pleased to read that you found the ship crews, Experience Director and Coach Driver to be excellent, we recognise that this did not make up for the limited cruising time, the multiple ship changes and the missed opportunity to visit the cities where your journey was originally scheduled to begin and end. We understand why this experience did not compare to your previous river cruise. Your feedback is important to us and will be shared with the relevant teams for review as we continue to evaluate our guest experience.

Thank you for travelling with Trafalgar and for taking the time to share such detailed feedback about your recent tour. We value your loyalty and appreciate your honest observations regarding your experience. We were sorry to read that aspects of the itinerary and overall tour experience did not meet your expectations. In particular, we understand your frustration regarding some of the lunch stops, which you found lacked the comfort and facilities you would have preferred. We also appreciate your comments about the scheduling of the transfer to Toronto Airport and the resulting extended wait time before your flight. We regret the confusion surrounding the optional experiences and the communication you received before departure. We understand how disappointing it must have been to arrive and discover that other guests had already registered, particularly when the pre-trip information provided a different expectation. We were also concerned to read your comments regarding your interaction with the Travel Director. While we are pleased that the trip logistics, ticketing arrangements and seat rotations were managed effectively, we are sorry that you felt some of your questions were not fully addressed and that you did not receive the level of support and guidance you expected throughout the journey. Your feedback is important, and we have shared your comments with the relevant teams for review as we continually seek ways to improve our guest experience. Thank you again for taking the time to provide your observations, and we hope to have the opportunity to welcome you on another Trafalgar holiday in the future.

Thank you for being our guest and travelling with Trafalgar.

Thank you for being our guest.

Thank you for being our guest.