¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de The Works | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

Cliente de confianza

Verificada por Feefo

9 months ago

excellent goods and service

0

SU

Sue

Verificada por Feefo

GBR

9 months ago

Lo que Sue dijo sobre The Works:

Shop

I had to go into the shop itself as I had ordered £50 worth of craft items on-line. These items hadn’t been delivered in 3 weeks even though I had emailed and phoned a number of times to ask where my...

0

CG

casey griffiths

Verificada por Feefo

GBR

9 months ago

Lo que casey griffiths dijo sobre The Works:

Quick. Simple and easy website to use

Always love going into store and looking online Quick postage. Well packed

0

Cliente de confianza

Verificada por Feefo

9 months ago

Good service

Quick efficient service as when used before.

0

Cliente de confianza

Verificada por Feefo

9 months ago

Ideal

Ideal way to shop.

0

Cliente de confianza

Verificada por Feefo

9 months ago

Excellent company

Great website good products at good prices quick delivery’s the items were of a very high quality and really good value

0

Cliente de confianza

Verificada por Feefo

9 months ago

Order not received

Very poor - ordered some art canvases on 22 Oct. Was told two and a half weeks later that some of the items were not in stock. They refunded this when I chased. The remaining items still hadn’t...

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

EB

Esgher Buchan

Verificada por Feefo

GBR

9 months ago

Lo que Esgher Buchan dijo sobre The Works:

Great product

Great products. Lovely helpful staff. Great prices.

0

LH

Lena Hill

Verificada por Feefo

9 months ago

Lo que Lena Hill dijo sobre The Works:

Will never buy on line from the Works again.......

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

NG

Nuria Garcia

Verificada por Feefo

9 months ago

Lo que Nuria Garcia dijo sobre The Works:

Home delivery

They offer fast delivery, most goods are in stock and easy ordering on their website

0