Inspiring and empowering customers to read, learn, create and play
Servicio
3.2
/5
5
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556
100
75
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448
1,284
valoraciones en el último año
Mostrando 269,282 reseñas
MF
Marina Firth
Verificada por Feefo
GBR
8 months ago
Lo que Marina Firth dijo sobre The Works:
Did not receive any of it
0
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Cliente de confianza
Verificada por Feefo
8 months ago
0
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Cliente de confianza
Verificada por Feefo
8 months ago
Always get good service ive stopped in their stores for years and I do the odd online shop too.
0
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SE
sadie exford
Verificada por Feefo
GBR
8 months ago
Lo que sadie exford dijo sobre The Works:
Shame
I ordered 6 books and only 1 arrived. Talking with customer services to get it resolved has been painful. Still waiting. It is a shame as the works offers very good value for money. But I won’t be...
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0
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JJ
Jill Johnson
Verificada por Feefo
8 months ago
0
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AH
Alison Hawkins
Verificada por Feefo
GBR
8 months ago
Lo que Alison Hawkins dijo sobre The Works:
Not the best
The parcel took longer than expected to be shipped. When received, one of the items had a broken box and half of the contents had spilled out into the packaging
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SH
samantha hardy
Verificada por Feefo
GBR
8 months ago
Lo que samantha hardy dijo sobre The Works:
Failed delivery twice
Customer services was good.
But delivery just didn't get delivered for two orders.
They both said out for delivery and didn't turn up so I contacted the works and both times each delivery was...
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LC
Lynette Cummings
Verificada por Feefo
GBR
8 months ago
Lo que Lynette Cummings dijo sobre The Works:
Brilliant service
Quick delivery
Good quality books and fantastic prices
Good choice in stock
Shop is always friendly and nice service
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Cliente de confianza
Verificada por Feefo
9 months ago
I ordered on line.
I had to wait a ridiculous 3 weeks for my books to arrive so I will not be buying from the Works again !!!
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
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Cliente de confianza
Verificada por Feefo
9 months ago
Good service at Reading store
The staff at The Works, Reading are always helpful. I collect my orders from that store and there is always plenty more craft stuff and stationary to stock up on when you visit the store.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.