¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de The Works | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

Mostrando 269,282 reseñas

Cliente de confianza

Verificada por Feefo

8 months ago

Easy way to shop, good service

Good

Pat Mallen

Verificada por Feefo

8 months ago

Lo que Pat Mallen dijo sobre The Works:

Assorted Crafts

Great price lots to choose from for all crafters. 1st class deliveryband items Thankmyou

Cliente de confianza

Verificada por Feefo

8 months ago

Jette O'Connor

Verificada por Feefo

GBR

8 months ago

Lo que Jette O'Connor dijo sobre The Works:

Not received my order

I have still after many weeks not received my order. And having no communication from you

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Cliente de confianza

Verificada por Feefo

8 months ago

Both my orders were a long time coming (I am still waiting for the 2nd delivery ). The first order arrived in an unsealed bag, which the driver was very apologetic about ,and kindly went through...

Rick Nunn

Verificada por Feefo

GBR

8 months ago

Lo que Rick Nunn dijo sobre The Works:

Poor - very slow delivery, still waiting

Poor. Still waiting for my order and it's been nearly a month....

Donna Smith

The Works

8 months ago

Good afternoon Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Cliente de confianza

Verificada por Feefo

8 months ago

Poor service

Poor, the wrong items were sent and I disappointed a little boy on his birthday.

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that an incorrect item has been delivered to you. Please contact customer service on 0121 313 6050 or email enquiries@theworks.co.uk This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Victoria Hawkins

Verificada por Feefo

GBR

8 months ago

Lo que Victoria Hawkins dijo sobre The Works:

Quick and easy.

The staff were able to keep me informed ,about my click and collect order. Although the shop notice said click and collect service was suspended.

S Sentence

Verificada por Feefo

GBR

8 months ago

Lo que S Sentence dijo sobre The Works:

I have placed 3 orders, only one arrived without any issues. The 2nd order disappeared so I had to reorder it and it then took over 10 days to arrive and the last order arrived and was completely...

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that about the issues that have arisen with your recent orders. We are working closely with our warehouse team, this has been passed to them to investigate. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards , The Works.

Cliente de confianza

Verificada por Feefo

8 months ago

I am not happy as I still have not received my order

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

¿No ha recibido una invitación?

¿Por qué confiar en las reseñas de Feefo?

Más información sobre Feefo