¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de The Works | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

Cliente de confianza

Verificada por Feefo

4 months ago

Great value

Always value for money. Speedy delivery.Products always arrive in good condition

0

MA

Marcia

Verificada por Feefo

GBR

4 months ago

Lo que Marcia dijo sobre The Works:

Quick Service but…

Very good, fast delivery but I am disappointed that my local Basingstoke store had the item in just once, never to be seen again! This means I had to pay postage of £3 for a £3 item!!! Works, you...

0

VW

Vicki Wood

Verificada por Feefo

4 months ago

Lo que Vicki Wood dijo sobre The Works:

Items weren't received

Donna Smith

The Works

4 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

0

Cliente de confianza

Verificada por Feefo

4 months ago

Lost package… No communication

The thing is I didn’t receive any service… I ordered my package on the 13th march , i heard nothing for two weeks. I posted an enquiry on the website on the 25th of march and got told it would arrive...

Donna Smith

The Works

4 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Cliente de confianza

Verificada por Feefo

4 months ago

Great Service

Quick delivery, no problems with purchasing, can’t asked for more.

0

JD

Josh Dear

Verificada por Feefo

4 months ago

Lo que Josh Dear dijo sobre The Works:

Brilliant standout display shop !

The works is sooooo brilliant in artwork and service. Very good staff as well as helpful. Very neatly displayed shop.

0

JT

Jennifer Taylor

Verificada por Feefo

ARE

4 months ago

Lo que Jennifer Taylor dijo sobre The Works:

Great prices and service

Service was excellent. It's such a shame that they didn't deliver any more as I will no longer have access to ordering items

0

Cliente de confianza

Verificada por Feefo

4 months ago

Online shop

Good customer service Ordered online Product came before the date ordered Price was reasonable Will recommend this shop

0

Cliente de confianza

Verificada por Feefo

4 months ago

Value for money

Quick service, well packaged, value for money.

0

Cliente de confianza

Verificada por Feefo

4 months ago

Exvelkent service

Quick delivery and the ordering process was great i tend to order online from works has you get better choice and offers

0