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Reseñas de The Cruise Village

https://www.thecruisevillage.com
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Excepcional

ABTA bonded and ATOL protected cruise agency, established in 1959! Part of the award-winning Travel Village Group

Servicio
4.8
/5

5

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15

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17

valoraciones en el último año

Mostrando 297 reseñas
AC
Andrew Coward
Liverpool
7 months ago
Lo que Andrew Coward dijo sobre The Cruise Village:
As always a very professional and personalised service from the Cruise Village, identifying our needs perfectly. We have used the Cruise Village on numerous occasions and highly recommend their servic
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Lily
The Cruise Village
7 months ago
Thank you for this excellent review Andrew. We really appreciate your amazing feedback and hope you have a fantastic cruise!
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Cliente de confianza
7 months ago
It was devil of a job getting the baggage allowance added to our flights, requiring many phone calls and emails. Every day we were wondering if and when this would be sorted, we shouldn't have had to
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Lily
The Cruise Village
7 months ago
Thank you for your review. We apologise for any problems on behalf of our tour operators but we are pleased our agents could help with your queries.
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Cliente de confianza
8 months ago
Needed to change booking just day after making it as flying was ruled out for health reasons. Not happy with operator's 100% penalty so pleased that Sam was able to find us a rail-accessible alternat
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Lily
The Cruise Village
8 months ago
Thank you for your review. We are so pleased Sam could be so helpful and attentive, have a fantastic time on the Rhine.
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Marion Needham
Chester
9 months ago
Lo que Marion Needham dijo sobre The Cruise Village:
The Cruise Village always provide an excellent service and can always be relied on to make sure every last detail is taken care of. Gill Williams is always available to help with any bookings and q
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Lily
The Cruise Village
9 months ago
Thank you for this amazing review Marion! We are glad Gill could help you find everything you were looking for and hope you have a great cruise! If you have any questions, don't hesitate to get in touch.
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Cliente de confianza
10 months ago
Excellent. Prompt provision of booking information. Competitive price to othe holiday company r offers
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Lily
The Cruise Village
10 months ago
Thank you for your amazing review, we are glad our team could be so helpful.
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Cliente de confianza
11 months ago
Fast and efficient service as always.
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Lily
The Cruise Village
10 months ago
Thank you for your review! We pride ourselves on our service and we are so glad you had a great experience with our team.
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AG-P
London
11 months ago
Lo que AG-P dijo sobre The Cruise Village:
Excellent service, courteous and efficient. All round, provided all the necessary info, adapted the pre and post- cruise hotels to our wishes and made the booking process really straightforward. Thank
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Lily
The Cruise Village
10 months ago
Thank you Alisa! We always aim to give the customer more and it sounds like Heather has gone above and beyond. We hope you have an amazing trip.
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Cliente de confianza
1 year ago
As a regular customer I have found them helpful and professional in all my dealings with them
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Lily
The Cruise Village
10 months ago
Thank you for always trusting us with booking your holidays!
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Cliente de confianza
1 year ago
As above excellent service
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Lily
The Cruise Village
10 months ago
Our cruise experts always strive to give the customers more and it sounds like they have done just that!
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AW
Alan Williams
Lytham St Annes
1 year ago
Lo que Alan Williams dijo sobre The Cruise Village:
Amy, Alison & all the staff are always helpful and full of useful advice.
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Lily
The Cruise Village
10 months ago
Thank you for this great review Alan. We will pass on your amazing feedback to Amy, Alison and the rest of the staff.
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Acerca de The Cruise Village
The Cruise Village is one of the UK's largest independent cruise agencies. We have won multiple awards for our customer care. Our retails shop and head office (The Travel Village) is on Highfield Road in Blackpool. We have been serving the people of the Fylde Coast, and beyond, with holidays since 1959. We have partnerships with most major cruise and travel operators and our clients receive the highest standards of service from our “Customer Care” team. We are people that you can trust, when we confirm your holiday you are our clients and we will be available to assist you with any questions that you may have. You will NOT be passed to various departments - your consultant will be your point of contact.
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0800 810 8481
298 Highfield Road, Blackpool, Lancashire, FY4 3JU, United Kingdom
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Acerca de The Cruise Village
The Cruise Village is one of the UK's largest independent cruise agencies. We have won multiple awards for our customer care. Our retails shop and head office (The Travel Village) is on Highfield Road in Blackpool. We have been serving the people of the Fylde Coast, and beyond, with holidays since 1959. We have partnerships with most major cruise and travel operators and our clients receive the highest standards of service from our “Customer Care” team. We are people that you can trust, when we confirm your holiday you are our clients and we will be available to assist you with any questions that you may have. You will NOT be passed to various departments - your consultant will be your point of contact.