Tenon Tours creates personalized trips that connect you to the best of Europe.
Servicio
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valoraciones en el último año
Mostrando 749 reseñas
JO
John
Verificada por Feefo
Lexington, KY, USA
4 years ago
Medios cargados
Ver todos los medios (5)
Lo que John dijo sobre Tenon Tours:
From the sales and initial itinerary development, through the COVID delays, finalized plans and our unfortunate airline difficulties, the Tenon team was truly by our side - available, responsive, and...
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Elizabeth
Tenon Tours
4 years ago
Hi John, this is wonderful to hear! Thank you so much for sharing your experience with us and for choosing to travel with Tenon Tours. We are happy that you had such a great trip to Scotland and England and especially love your photos. We hope we'll have the opportunity to plan another trip for you in the future!
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RA
Ramona
Verificada por Feefo
4 years ago
Lo que Ramona dijo sobre Tenon Tours:
I appreciated the expertise of Tenon staff in several ways.
The bookings: hotels, inns, attractions, & car rentals were made with the high expectations of our group in mind. When our arriving flight...
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Elizabeth
Tenon Tours
4 years ago
Hi Ramona, thank you for sharing your review of your recent trip to the British Isles. I'm so happy to hear that you enjoyed your time abroad and that our team was able to step in and help with your flight delay and rental car. I have shared your comments about Enterprise and Liverpool Tour with our team so that we can look into this further. Overall, I hope you came home with memories to last a lifetime and that we'll have the chance to work with you on another trip in the future!
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GR
Gregory
Verificada por Feefo
4 years ago
Lo que Gregory dijo sobre Tenon Tours:
Great Service! Cathal was a great driver and a great guide! When we come back for our next visit I would highly request having him and your company as our tour guide!
Elizabeth
Tenon Tours
4 years ago
Hi Gregory, thank you so much for leaving your feedback! I'm happy that you had such a wonderful experience with our service as well as your private driver in Ireland.
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ST
Steven
Verificada por Feefo
4 years ago
Lo que Steven dijo sobre Tenon Tours:
Everything was first rate, just one hiccup
Lodging provide were great but B&B in Bath not really set up for 3 people. Only a small fold out cot and place not prepared for 3 people, thought only 2 coming. Everything else was first rate. All...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your review, Steven. I am sorry to hear about the issues with your B&B in Bath. I didn't see a hotline ticket regarding this, so I have shared your comments with your BYSS Team Member so they are aware. I am happy that everything else was first-rate on your UK trip! Thank you for choosing to travel with Tenon. Please feel free to reach out to travel@tenontours.com if you have any other concerns or feedback.
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JA
James
Verificada por Feefo
4 years ago
Lo que James dijo sobre Tenon Tours:
Personalized planning
They were slow to provide us with the final itinerary and needed prompting the week before departure. Numerous requests were required. They did a good job of setting up a personal itinerary of our...
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Elizabeth
Tenon Tours
4 years ago
Hi James, thank you for sharing your feedback with us. I appreciate your notes regarding our response times as well. We apologize that things were slow getting started, however, I'm happy to hear that you were satisfied with your personalized itinerary. I have also confirmed the issues with your transfer, and am so sorry that they were not present upon your arrival. I see that you had been in contact with Emily over this and I hope that she is able to help you sort out any pending reimbursements if she hasn't already.
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RA
Rachelle
Verificada por Feefo
4 years ago
Lo que Rachelle dijo sobre Tenon Tours:
Wonderful service!
Tenon Tours was AMAZING and so easy to work with. Our agent, Courtney, was fantastic at suggesting sites to see and an itinerary. We had a problem with a connecting flight getting to Ireland and the...
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Elizabeth
Tenon Tours
4 years ago
Hi Rachelle, thank you for sharing your experience with us! This is wonderful to hear and I am glad that our BYSS TEAM was able to help sort your missed connection! have shared your comments with Courtney as she will be pleased to see this as well. :) I hope that we'll have the chance to work with you again on a future trip.
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SA
Sarah
Verificada por Feefo
Venice FL
4 years ago
Lo que Sarah dijo sobre Tenon Tours:
Wonderful Accommodations walking distance for exploring
They booked the best hotels for us in the places we planned to visit in Ireland. Each hotel was closed to walking distance for exploring. Also breakfast free for us in all the hotels.
They book...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your service feedback, Sarah! We're so happy that you enjoyed your accommodations in Ireland and your premier customer service. That is exactly what we want every guest to experience! I hope that we'll have the opportunity to plan another trip for you in the future.
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BR
Bryon
Verificada por Feefo
Dayton
4 years ago
Lo que Bryon dijo sobre Tenon Tours:
Phenomenal Service
The customer support was phenomenal. This was our first trip of this type and Natasha Pereira was alway available to answer our questions and give advice. The information we received pre-trip was...
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Elizabeth
Tenon Tours
4 years ago
Hi Bryon, this is wonderful to hear! I'll be sure to pass this along to Natasha as I'm sure she will appreciate your comments. :) Thank you for choosing to travel with Tenon Tours and I hope that we look forward to working on a future trip with you.
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BR
Brian
Verificada por Feefo
Oregon
4 years ago
Lo que Brian dijo sobre Tenon Tours:
This company stays responsive right through your entire journey.
It was slow getting our package together but the golbal covid and hiring dilemmas make it understandable. Once we were "on the tour" most everything went well and wen we had problems, they jumped...
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Elizabeth
Tenon Tours
4 years ago
Hi Brian, thank you for sharing your feedback with us, and appreciate your notes on our response times. While we do apologize that we were slow getting started, we are happy that your tour went well. I will be sure to share your comments with Stephanie and Natasha and hope that we'll get to work with you again in the future!
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JE
Jennifer
Verificada por Feefo
4 years ago
Lo que Jennifer dijo sobre Tenon Tours:
They listened to the dreams of my in laws of visiting Ireland and made those dreams into a comprehensive itinerary that checked all the boxes!
Elizabeth
Tenon Tours
4 years ago
Thank you for such a wonderful review, Jennifer! I'm so happy that your Ireland trip checked all the boxes for you and your in-laws. :) I'll be sure to pass along your comments to Janet and Courtney as well. We hope that we'll have the opportunity to work with you again in the future!
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
