Tenon Tours creates personalized trips that connect you to the best of Europe.
Servicio
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valoraciones en el último año
Mostrando 749 reseñas
TH
Thomas
Verificada por Feefo
Baldwin, MD
2 years ago
Lo que Thomas dijo sobre Tenon Tours:
Wonderful trip - we felt confident with our travel plans.
Assigned travel support person: Courtney was very professional and pleasant. We always felt that we were never alone in our travels.
Emily
Tenon Tours
2 years ago
Hi Thomas,
Thank you for the wonderful review. It's great to hear that you never felt alone during your travels—that's our number one goal. I'll be sure to pass your kind comments along to Courtney as well. Thank you for choosing Tenon Tours!
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JE
Jean
Verificada por Feefo
Chicago
2 years ago
Lo que Jean dijo sobre Tenon Tours:
Wonderful Service
With Tenon Tours you are guaranteed a smooth trip. Everything is planned to perfection!
Emily
Tenon Tours
2 years ago
Hi Jean,
Thank you for five stars! We're thrilled you felt everything was planned to perfection. We hope to travel with you again soon. Thank you for choosing Tenon Tours!
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CH
Christy
Verificada por Feefo
USA
2 years ago
Lo que Christy dijo sobre Tenon Tours:
Scotland Trip of a Lifetime
We visited every castle that was on our itinerary plus a few places that weren't. Our driver, David, was the absolute best ever! He was very knowledgeable about where we visited and took care of us...
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Emily
Tenon Tours
2 years ago
Hi Christy,
Thank you for the five stars! We are so happy to hear that your trip to Scotland was absolutely unforgettable and that you got to visit all the castles on your list, along with a few of our suggested stops. It's wonderful to receive such positive feedback about David; we're glad you enjoyed your time with him. We hope to travel with you again soon. Thank you for choosing Tenon Tours!
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KI
Kim
Verificada por Feefo
Denver
2 years ago
Lo que Kim dijo sobre Tenon Tours:
Amazing responsiveness!
The service from Tenon Tours was amazing! Everyone I worked with at Tenon was so helpful and friendly - and very responsive!
What a great experience!
Emily
Tenon Tours
2 years ago
Hi Kimberly,
Thank you for five stars! We're thrilled to hear you had a wonderful time in the UK and that our service lived up to your expectations. We hope to travel with you again soon. Thank you for choosing Tenon Tours!
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RO
Robert
Verificada por Feefo
Gatineau, Quebec
2 years ago
Lo que Robert dijo sobre Tenon Tours:
Very responsive and helpful team members.
Tenon staff members had to work hard over two years to help us plan and execute this tour of Ireland. They were very flexible, empathetic and helpful at every twist and turn in the road. Thank you...
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Emily
Tenon Tours
2 years ago
Hi Bob,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to provide the support and flexibility needed to make your trip to Ireland a success. We've enjoyed working with you over the past two years. We hope you made many wonderful memories in Ireland, and we look forward to the opportunity to help with future adventures. Thank you for choosing Tenon Tours!
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Cliente de confianza
Verificada por Feefo
2 years ago
Removes the stress from travel.
Very dependable. They make travel interesting and stress free.
0
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RO
Robin
Verificada por Feefo
Williamsburg, VA
2 years ago
Lo que Robin dijo sobre Tenon Tours:
Comprehensive Travel Service
Friendly, responsive service from beginning to end. And the Tenon App keep all of our travel docs and info at out fingertips, with directions, and things to do readily available. Comprehensive!
Emily
Tenon Tours
2 years ago
Hi Robin,
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your trip to Ireland, and we're delighted that you chose us once again to assist with your travel plans. It's fantastic to know that our Tenon app was helpful in keeping all your travel documents and information at your fingertips. We strive to provide a seamless and exceptional travel experience, and your feedback reassures us that we’re on the right track. We look forward to traveling with you again soon!
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RA
Randall
Verificada por Feefo
Cleveland
2 years ago
Lo que Randall dijo sobre Tenon Tours:
Great using Tenon Tours
Very good only one issue.
Emily
Tenon Tours
2 years ago
Thank you for your review! We're happy to hear you had a wonderful trip. I did see you had an issue with the bus at the ferry port and that you contacted Emily on our 24/7 traveler hotline. On behalf of our team, I apologize for this inconvenience and am glad to know that it did not affect the overall enjoyment of your time in Ireland and Scotland. We hope to travel with you again soon. Thank you for choosing Tenon Tours!
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MA
Marie
Verificada por Feefo
Metairie
2 years ago
Lo que Marie dijo sobre Tenon Tours:
German disaster 2024
The communications once the trip was very close was poor to non existent even when there was a schedule change-we were not notified. I must have made a phone call at least once a day to get...
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Emily
Tenon Tours
2 years ago
Hi Marie,
Thank you for sharing your feedback with us. On behalf of our entire team, I apologize that your experience did not meet your expectations. We strive to make every travel experience exceptional, and we’re sorry to hear that we let you down. I’ve shared your feedback with my supervisor to ensure these comments are taken into account for future travelers and trips.
Regarding the Danube boat ride, we have investigated the situation and found that we were not notified about the cancellation either. We apologize for not informing you in advance. I understand your By-Your-Side Service℠ TEAM member, Natasha, has been in touch about refunding you for this excursion. We hope this helps a bit.
We also regret the communication issues you experienced, particularly with the driver-guide situation and the hotel in Frankfurt. We appreciate your feedback and will work to improve these areas.
Thank you for bringing these issues to our attention. We hope to have the opportunity to provide you with a better experience in the future.
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ST
Steven
Verificada por Feefo
Yorktown Heights
2 years ago
Lo que Steven dijo sobre Tenon Tours:
Great trip. . Great itinerary. a couple of small problems along the way. I did not realize but itineraries are set up by outside tourist agencys in scandanavia and iceland. I would have changed the...
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Emily
Tenon Tours
2 years ago
Hi Steven,
Thank you for the five-star review! We’re thrilled you enjoyed your trip and itinerary, though we’re sorry to hear about the small issues you encountered. While we do collaborate with our partners abroad to finalize tours and other details, our team personally crafts your trip to align with your preferences. We hope you felt comfortable reaching out to your By-Your-Side Service℠ TEAM member, Emily, for any adjustments before or during your trip. We value your feedback and will use it to improve the experience for future travelers. We hope to travel with you again soon! Thank you for choosing Tenon Tours.
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.