The service is excellent and signing up could not have been easier.
3
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NW
nic Williment
Verificada por Switchcraft
6 years ago
Lo que nic Williment dijo sobre Switchcraft:
Easy to use
2
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SB
Sylvia Bradbury
Verificada por Switchcraft
6 years ago
Lo que Sylvia Bradbury dijo sobre Switchcraft:
yes I would recommend them
2
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Cliente de confianza
Verificada por Switchcraft
6 years ago
Easy and clear presentation
2
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SC
Sylvester Coomber
Verificada por Switchcraft
6 years ago
Lo que Sylvester Coomber dijo sobre Switchcraft:
Dead easy switch, Awaiting events
1
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Cliente de confianza
Verificada por Switchcraft
6 years ago
Switchcraft cares about existing and prospective customers
Outstanding and spot on assistance and ongoing support!!!
2
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Cliente de confianza
Verificada por Switchcraft
6 years ago
EASY TO SWITCH AND CHEAPER GAS AND ELECTRIC
OF COURSE ,SO EASY TO SWITCH
2
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Cliente de confianza
Verificada por Switchcraft
6 years ago
Easy to input the information required and very impressive to see the details of the new deal against the old one.
2
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RH
Richard Harris
Verificada por Switchcraft
Painswick
6 years ago
Lo que Richard Harris dijo sobre Switchcraft:
Not everyone has a mobile telephone number!!!!
I was driven to distraction when I could not confirm details. It transpired I HAD TO PUT IN A MOBILE PHONE NO. and I don't have one. Fortunately my wife came home and I have used hers. My Landline...
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Petar Lekarski
Switchcraft
6 years ago
Hi Richard,
Thanks for using Switchcraft and for taking the time to leave us a review.
I’m sorry about the issue you had signing up. We ask for a mobile number as this is required by the energy suppliers we work with in order to process a switch.
We can add a landline number to your account separately and pass it on to your new supplier. We’ve now been in touch to arrange this.
If there's anything else we can help with, please do get in touch.
Best wishes,
Petar
RH
Richard Harris
6 years ago
Thankyou for your quick response but I really do think other older users like myself will meet my problem! I do think your procedures need to be a teeny weeny bit more user friendly by the simple expedient of being able to use a landline number or a mobile (or both). I was really stuck trying to understand why I could not complete the initial sign-on procedure.
Having said that, I do look forward to not having to review my energy plans each year. I hadn't, in fact, realised that EDF had made a big increase in my monthly payments a couple of months ago!
2
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IW
Ian Michael Warin
Verificada por Switchcraft
6 years ago
Lo que Ian Michael Warin dijo sobre Switchcraft:
Do not give enough detail, particularly with regards to cancelling existing arrangements, such as direct debits
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
