STILL haven't received my order. When you shop off a NZ website you assume shipping in the same country? Guessing not given package is not here. Dispatched 26th April
Sam
Penny Scallan | NZ
6 years ago
Thank you for your feedback, a customer service representative will be in touch via email.
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Cliente de confianza
6 years ago
Fecha de compra: 02/04/2019
Happy with the product - however it took a long time to arrive. I emailed to get an update on the order and received no response. I rang to get an update on the order and the person I talked to could...
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stuckonyou.com
Penny Scallan | NZ
6 years ago
Thanks for the feedback, We'll be in touch shortly to understand more and resolve this.
After I have purchased, I do not get any confirmation email except the one from PayPal, and email from PayPal to Penny Scallen of my order. Have no communication whether the order been placed or...
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Cliente de confianza
6 years ago
Fecha de compra: 20/01/2019
I found it frustrating that there was no tracking code issued to me for my package. I also asked a question to customer service and waited two days for a reply.
Sarah
Penny Scallan | NZ
6 years ago
Thanks for your feedback!
We do apologise for the delay in your initial response at what was such a busy time of the year for us. We are so pleased to hear you love your products though.
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TC
Trusted Customer
6 years ago
Fecha de compra: 10/01/2019
Lo que Trusted Customer dijo sobre Penny Scallan | NZ:
The bag is fab, however I ordered the wrong size and emailed them over 4 days ago and haven’t heard back.
stuckonyou.com
Penny Scallan | NZ
6 years ago
Thanks for your feedback!
One of our customer service representatives will be in touch soon.
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Trusted Customer
Tauranga
6 years ago
Fecha de compra: 09/01/2019
Lo que Trusted Customer dijo sobre Penny Scallan | NZ:
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
