Lo que Glenn Kingston dijo sobre Specialist Motor Finance:
I didn't speak to anyone.. I was left an awkward to follow email but managed to find the information I needed eventually
I'm sure if I had spoken to an advisor they would have been lovely but I...
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Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are sorry that you have had a negative experience. When we send out sensitive financial information this needs to be protected. We are working to make this an easy process for our customers and developing other avenues for customer to get the information. We would love to hear your feedback on how we can improve our current process. Please call 01244 200746 if you would like to discuss.
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Cliente de confianza
Verificada por Feefo
6 years ago
Fast professional service
Fast professional service all completed with no hassle
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
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JG
James Gilbert
Verificada por Feefo
6 years ago
Lo que James Gilbert dijo sobre Specialist Motor Finance:
Helpful answered all my questions
Customer Services Team
Specialist Motor Finance
6 years ago
Hello and thank you for taking the time to leave us a review. We do work hard on our Customer Service and we are glad that you have had a good experience.
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JB
Jason Bainbridge
Verificada por Feefo
6 years ago
Lo que Jason Bainbridge dijo sobre Specialist Motor Finance:
Second to none
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
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Cliente de confianza
Verificada por Feefo
6 years ago
Avoid
Really inconsistent firm. Hassle you to death if you miss a payment or are having difficulties but don’t reply when you have queries of your own.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, I'm sorry you have had this negative experience. We always try and contact our customers, as soon as possible, if a payment is missed in order to understand the reason for non-payment and rectify the situation as soon as possible. Regarding the lack of reply to queries while our process allows up to 7 working days for us to respond to all email requests we do aim to send them out the same day where ever possible. I appreciate this may not have been the case for you, without further information, I wouldn't be able to comment. As stated this would be against our normal process and certainly an exception to the norm. If you would like to discuss this further please do not hesitate to contact us on 01244 200746.
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NM
Neil Maguire
Verificada por Feefo
6 years ago
Lo que Neil Maguire dijo sobre Specialist Motor Finance:
Excellent
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and we are glad that you have had a good experience.
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BC
Bryn Cartwright
Verificada por Feefo
6 years ago
Lo que Bryn Cartwright dijo sobre Specialist Motor Finance:
Very efficient and friendly service
Very efficient and friendly service
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
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Cliente de confianza
Verificada por Feefo
6 years ago
Very professional
Prompt answer. Very polite and instant response to request.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
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KS
Katie Stickland
Verificada por Feefo
6 years ago
Lo que Katie Stickland dijo sobre Specialist Motor Finance:
Absolutely appalling service
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, I'm sorry you have had this negative experience. If you feel unhappy with our service or feel we have not followed our process correctly, please contact us on 01244 200746, so we can understand how to further improve.
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LF
Leon Forteau
Verificada por Feefo
6 years ago
Lo que Leon Forteau dijo sobre Specialist Motor Finance:
Great service all round
Very good service no problem as yet
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
Established in 2014, Specialist Motor Finance brought together experts from the financing industry to fund Hire Purchase Agreements for customers throughout the UK.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Established in 2014, Specialist Motor Finance brought together experts from the financing industry to fund Hire Purchase Agreements for customers throughout the UK.
