The service was excellent! We ordered the device from UK to Germany and it came within week.Of course, we tried the sous vide instantly and it was amazing. Just like in a restaurant! All of the...
Superb service, well beyond expectation. My husband is using this sous vide and the settings are easy, the book is easy to follow and the results are spot on. Thank you for your kindness and...
On a roll vac textured bags -- sticky label impossible to remove so have to waste approx. 10cms -- use peelable label
Vickie
sousvidetools.com
9 years ago
Hi, I am sorry to hear you have not been able to use the last 10cms of the 6m roll of bags you purchased from us. We will bring your comments to the manufacturer for their suggestions, if you would be kind enough to email me at vickie@sousvidetools.com I can arrange to send an additional roll to you to make up for the inconvenience.
Have used Sousvidetools for a few year now,luckily enough didn't have to deal with the arrogant manager/ owner until recently after having bought a product that does not do what it says in the...
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Vickie
sousvidetools.com
9 years ago
We are sorry you feel this way, we try as a small business to always offer a high level of customer service but we felt on this occasion that you were very unreasonable and aggressive in your manner and whilst we wanted to help find a solution you were unable to let us speak to you in a proper manner. Even the owner of our business deserves not to be shouted at.
Reseñas de productos
Vickie
sousvidetools.com
9 years ago
We recommend this item is filled with hot water, the machine is designed to be economical when at temperature but this means the element is smaller to the initial heat up time may possibly be longer than you are used to on machines costing significantly more.
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
