First of all it came without instructions and I had to download them but my printer ran out of ink!
When I come to use it, it hadn't got the metal tube/guard on it so I had to get in touch again.
Vickie Hawley
sousvidetools.com
5 years ago
Thank you for taking the time to leave feedback, I am sorry to hear the product arrived incomplete and without instructions, I hope the office were able to sort everything out to get you up and running and we have launched a internal investigation on this item to ensure this doesn't happen again.
Easy online ordering.
Items arrived quickly and well packed.
Products are really good quality.
Reseñas de productos
Fecha de compra: 19/10/2020
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Cliente de confianza
Verificada por Feefo
5 years ago
We did e-mail customer services with a query and received a phone call back within minutes to resolve the issue. Excellent service.
Delivery was fine too. Useful to have the one hour time slot and...
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Reseñas de productos
Fecha de compra: 17/10/2020
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Cliente de confianza
Verificada por Feefo
5 years ago
delivered quickly, and quality as expected, yes will order from them again.
Reseñas de productos
Fecha de compra: 06/10/2020
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Cliente de confianza
Verificada por Feefo
5 years ago
great quality and cheep. very fast delivery. well pleased will use again.
Delivery was on time. Food felt fresh. Cooking instructions were a bit confused and had a few errors.
the apple and granita dish could have been better.
The boxes arrived well packaged and everything was clearly identified. The instructions were easy to follow and so little effort for such wonderful food . The tapas were just excellent- we will...
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
