I love this company. I've ordered from them previously and their quality and shipping packaging is wonderful. The product came exactly as expected. Thank you!
The delivery service was shambolic, I took 2 separate days off for delivery with not so much as an apology for them not showing up. I will never make another purchase from Sonic Editions again,...
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Sonic Editions
Sonic Editions
10 years ago
Apologies that you were not satisfied with our courier company. We use DPD in the UK as they inform you of a one hour delivery window and allow you to make changes and alterations - suiting the customers needs. Looking at your delivery history all reasonable steps were made to deliver on time. We cannot be held accountable for DPD being unable to deliver. You ordered on the 16th of December and it was delivered on the 21st.
Had you have contacted us regarding your dissatisfaction with the courier we may have been able to have rectified this for you, but we were unaware of the problem.
Apologies again,
Sonic Editions
Cliente de confianza
10 years ago
I had no issues with the time scale of the delivery, initially I opted for the package to be delivered to an alternative address as specified on the DPD website, it wasn't there when I went to pick it up. I then received a message to say they couldn't deliver it there so they would deliver it to my home address the next day. I then took the next day off work for delivery & it didn't arrive. I tried on many occasions to make contact with DPD but sadly to no avail.
I could elaborate further but I still maintain that the delivery service let you down.
Reseñas de productos
Fecha de compra: 16/12/2015
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Cliente de confianza
Verificada por Feefo
10 years ago
Super. No need for further comment
Reseñas de productos
Fecha de compra: 16/12/2015
0
Compartir
Cliente de confianza
Verificada por Feefo
10 years ago
Excellent service, print exactly as described. No hesitation in recommending Sonic Editions
Sonic Editions - Limited Edition Fine Art Photography. Sonic Editions makes limited edition high quality music photography available to real music fans for the first time. Framed prints of music and cultural icons from only £79.00.
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Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Sonic Editions - Limited Edition Fine Art Photography. Sonic Editions makes limited edition high quality music photography available to real music fans for the first time. Framed prints of music and cultural icons from only £79.00.
