Under staffed by their own admission and too busy to get back to you. Took me the best part of 3 weeks and many phone calls to sort an incorrect order out. This company have slowly gone downhill over...
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Somerset Camping
Somerset Camping
11 years ago
Very sorry you have had this experience, we have looked into the reasons behind such an unacceptable delay and put procedures in place to prevent such a delay recurring.
After several e-mails and phone calls someone actually did what they said they would. What took a week should have been minutes.
Once the order was placed the rest was easy. Postage a tad high too.
Initial order was one parcel short, but a quick phone call & mistake identified with additional piece sent out asap. Extremely quick delivery. Very shoot
Somerset Camping
Somerset Camping
11 years ago
Thanks for the feedback and sorry about being a parcel short but I'm glad that you're happy with the tent. The time it take to erect the tent will only get quicker as you become more experienced erecting it.
Our tent was delivered within 48 hours and in a one hour time slot. Very impressed with the service and unbeatable price. No delivery charge - excellent!!
Somerset Camping
Somerset Camping
11 years ago
Thanks for the feedback and I'm glad you've found a tent thats right for you.
Unbeatable prices on quality Vango, Khyam, Coleman and many more tents. Our huge range includes Vango Aspen, Vango Beta, Vango Diablo and prices start from as little as ã20!
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Unbeatable prices on quality Vango, Khyam, Coleman and many more tents. Our huge range includes Vango Aspen, Vango Beta, Vango Diablo and prices start from as little as ã20!
