¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Shield Total Insurance | Reseñas de servicio al cliente para https://www.feefo.com/reviews/shield-total-insurance | Feefo

MJ

Mrs Julie Johnson

Verificada por Feefo

4 years ago

Lo que Mrs Julie Johnson dijo sobre Shield Total Insurance:

Definitely renew with them

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Julie, Thank you for taking the time to review your recent experience. It is great to hear that you found your renewal process a positive one. Kindest regards, The Shield Total Insurance Team

Reseñas de productos

Fecha de compra: 16/02/2022

0

Cliente de confianza

Verificada por Feefo

4 years ago

Inefficient not easily contacted

Tried to cancel insurance by phone and email as no longer required. No acknowledgment of any communication. This was 6 months ago and no refund received to date

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, I am sorry to hear that that you have not received the best customer service. We are always working on improving our services and your feedback is muchly appreciated. Kindest regards, The Shield Total Insurance Team

Reseñas de productos

Fecha de compra: 17/06/2021

0

MS

Mr James Seath

Verificada por Feefo

North Lanarkshire

4 years ago

Lo que Mr James Seath dijo sobre Shield Total Insurance:

Your online application was the easiest to follow, plain English compared to some other company’s

Lindsey Jones

Shield Total Insurance

3 years ago

Hi James, Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to follow. Kindest regards, The Shield Total Insurance Team

Reseñas de productos

Fecha de compra: 01/04/2022

0

MB

Mr Clive Booth

Verificada por Feefo

4 years ago

Lo que Mr Clive Booth dijo sobre Shield Total Insurance:

Insurer,s are only as good as the way they handle a claim ,I have not had a claim

Isabelle

Shield Total Insurance

3 years ago

Hi Mr Booth, Thank you for taking the time to review your recent experience. Kindest regards, The Shield Total Insurance Team

Reseñas de productos

Fecha de compra: 30/03/2022

0

MC

Mr Nigel Clarke

Verificada por Feefo

4 years ago

Lo que Mr Nigel Clarke dijo sobre Shield Total Insurance:

Caravan insurance renewal

Great value cover, very easy to renew, all insurance details were emailed very helpful staff helped through the process

Isabelle

Shield Total Insurance

4 years ago

Hi Nigel, Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff to be helpful throughout the process and it was very easy for you to renew this year. Kindest regards, The Shield Total Insurance Team

Reseñas de productos

Fecha de compra: 17/01/2022

0

Cliente de confianza

Verificada por Feefo

4 years ago

Renewal

They forget to send out a renewal notice! I'm told they tried to phone me but the two dates given I know I was at home, also I have an answerphone. When I phoned them as insurance about to run out,...

Isabelle

Shield Total Insurance

4 years ago

Hi, I am sorry to hear that you didn't receive any contact regarding your renewal. We are always working on improving our service, so this feedback will be shared with the relevant business areas. Kindest regards, The Shield Total Insurance Team

Reseñas de productos

Fecha de compra: 11/04/2022

0

Cliente de confianza

Verificada por Feefo

4 years ago

I renewed my insurance with no problem

Isabelle

Shield Total Insurance

4 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you were able to renew your insurance with no problems. Kindest regards, The Shield Total Insurance Team

Reseñas de productos

Fecha de compra: 04/02/2022

0

MB

Mr James Briggs

Verificada por Feefo

4 years ago

Lo que Mr James Briggs dijo sobre Shield Total Insurance:

Excellent service and competitive quote

It is so hard these days to get people on the phone, always with menus and long delays. How refreshing them to get though easily, speak to someone and get my insurance issues sorted. Really please...

Isabelle

Shield Total Insurance

4 years ago

Hi James, Thank you for taking the time to review your recent experience. It’s great to hear that you were able to get through to speak to our staff easily and have all your insurance needs handled. It's great to know we were competitive for you and have delivered a service you're pleased with. Kindest regards, The Shield Total Insurance Team

Reseñas de productos

Fecha de compra: 21/03/2022

0

ML

Mr John Lockey

Verificada por Feefo

4 years ago

Lo que Mr John Lockey dijo sobre Shield Total Insurance:

Did it online no problem ,the reason for four stars is that they charge an admin fee for me doing the work.

Isabelle

Shield Total Insurance

4 years ago

Hi John, Thank you for taking the time to review your recent experience. It’s great to hear that you found no problems when completing the insurance online. We are always looking to improve our service, so your feedback regarding the administration fee will be shared with the relevant business areas. Kindest regards, The Shield Total Insurance Team

Reseñas de productos

Fecha de compra: 03/04/2022

0

MC

Mr Paul Carr

Verificada por Feefo

4 years ago

Lo que Mr Paul Carr dijo sobre Shield Total Insurance:

Allways easy and straight forward to renew tgankyou

Easy to set up and review thankyou

Isabelle

Shield Total Insurance

4 years ago

Hi Paul, Thank you for taking the time to review your recent experience. It’s great to hear that you found it easy and straightforward to renew this year. Kindest regards, The Shield Total Insurance Team

Reseñas de productos

Fecha de compra: 24/01/2022

0

Reseñas de Shield Total Insurance

Touring Caravan(122) reseñas más de este productoVer sitio web del productoGood price highly recommend

Motorhome(84) reseñas más de este productoVer sitio web del productoAfter sales and communication for cancellation very poor

Touring Caravan(122) reseñas más de este productoVer sitio web del productoVery good value I really was expecting a lot more , compared to searches I had done.

Motorhome(84) reseñas más de este productoVer sitio web del productoMy purchase went smoothly and supplied my needs

Touring Caravan(122) reseñas más de este productoVer sitio web del productoVery reasonably priced insurance cover for my touring caravan and comprehensive cover

Leisure Home(141) reseñas más de este productoVer sitio web del productoPremium hardly changed from last year

Leisure Home(141) reseñas más de este productoVer sitio web del productoThey were helpful and pleasant

Touring Caravan(122) reseñas más de este productoVer sitio web del productoCompetitive and excellent service on the phone

Motorhome(84) reseñas más de este productoVer sitio web del productoGood value but we will see what happens in a years time.Have had full no claims for years but with all of them the premium goes up,so I go elsewhere.

Motorhome(84) reseñas más de este productoVer sitio web del productoSay to renew nice to know about when my policy is up for renewal

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?