Once I got through to a person, the service was excellent. I was pleased with the quotation and renewed immediately. There is a huge problem, though in getting through on the telephone. If this...
The low rating is down to not being able to contact them to arrange the insurance. I wanted to call, as there was a discount code I was supposed to be able to use to get 10% off, but it didn't work...
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Shield Total Insurance
Shield Total Insurance
8 years ago
We apologise for being so busy at the time of the call. More team members have since been recruited and trained to cope with the high demand for our insurances.
Reseñas de productos
Fecha de compra: 17/08/2018
0
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Cliente de confianza
8 years ago
I am happy with Shield. We have had them for the last 4 years and will continue to stay with them if they keep their prices at a similar rate.
Reseñas de productos
Fecha de compra: 23/08/2018
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Cliente de confianza
8 years ago
Customer service good when taking policy out. Easy to renew. The test will be if I ever have to make a claim.
Extremely easy , to buy a little confusing about European cover as to what to do but then phoned the Claims Department who were extremely helpful. This is our 3rd year with them.
Reseñas de productos
Fecha de compra: 26/07/2018
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TC
Trusted Customer
8 years ago
Lo que Trusted Customer dijo sobre Shield Total Insurance:
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.