¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Royston & Lund Estate Agents | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

Mostrando 90 reseñas

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre Royston & Lund Estate Agents:

Excellent

Great communication through out the purchase. Excellent

Royston & Lund Team

Royston & Lund Estate Agents

7 years ago

Thank you for taking the time to write us a review. We hope you are settled into your new home! Best wishes from all of the sales team at Royston and Lund.

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre Royston & Lund Estate Agents:

Excellent allround service

We were very impressed with the very professional lettings negotiator, Lauren Andrews. She kept us informed at all times on the progress of the tenancy agreement from start to finish despite the fact...

Trusted Customer

7 years ago

Medios cargados

Best service from all the team.thank you

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Lo que Trusted Customer dijo sobre Royston & Lund Estate Agents:

Best service from all the team.thank you

I would definitely recommend Royston& Lund Estate Agente. thank you Liz for all the work.

Royston & Lund Team

Royston & Lund Estate Agents

7 years ago

What an adorable photograph! Thank you for sharing your comments with us and I hope you are all very happy in your new home. Best wishes from all of the team at Royston and Lund.

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre Royston & Lund Estate Agents:

My first time renting, and they made it all all very smooth and straightforward.

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre Royston & Lund Estate Agents:

Great from Steph and all the ladies!

They did great! Thoughtful and dearing, they were very helpful throughout the whole process. Would definitely recommend them.

Cliente de confianza

7 years ago

Very professional service

Excellent service and made every step of the property process straightforward. Reliable and equally supportive for all clients and customers.

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre Royston & Lund Estate Agents:

Excellent contact throughout and helpful with every question we had.

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre Royston & Lund Estate Agents:

Excellent customer service. Brilliant professional staff.

Amazing service with brilliant communication skills. All the staff were highly professional. I was kept informed at all times of the progress with the sale of my property in West Bridgford. Would...

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre Royston & Lund Estate Agents:

Elliot acted with maturity beyond his years and was a very able negotiator.

Elliot did a sterling job . He kept in regular contact and gave sound logical advice when the sale did not progress quickly . He helped secure a sale price which was a healthy return. In his absence...

Cliente de confianza

7 years ago

Wrong supplier info given for gas and electric. Damage to flat from before we moved in not mentioned on inventory and still not fixed after 3 weeks. Flat very dirty when moved in.

Royston & Lund team

Royston & Lund Estate Agents

7 years ago

Thank you for taking the time to provide a review. We sincerely apologise if you feel the service level you have received was poor. We remember you coming into our office looking for accommodation and us working to re-arrange the diary to enable you to view properties straight away.

Either our agency or your landlord thought they were handing over a dirty flat. The inventory clerk and others had not raised concerns on the cleaning standard likewise this was not raised at the check in appointment. The inventory report does not indicate a dirty flat. We have on record and invoices to confirm that the walls and ceilings had been redecorated and a professional clean had been undertaken before your tenancy commenced.

We acknowledged receipt of your email providing us with your amendments to the inventory record.

With regard to utility suppliers we provide tenants with the last known details, unfortunately at times tenants change these and do not inform our agency accordingly.

Further to our telephone conversation today and the letter issued when the repairs were reported, we have chased the contractor this morning for the two outstanding jobs.

We hope you will be happy in your new home and should you have any further problems please do not hesitate to contact the property management team on the contact details provided in your welcome letter.

Once again we apologise for any upset caused.

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