¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de ROL Cruise | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

Mostrando 25,517 reseñas

Cliente de confianza

Verificada por Feefo

6 hours ago

Requesting a cabin not on car deck resulted in a car deck cabin being offer

Poor booking service, wrong details given and generally unhelpful and did not call back when they said they would.

John Griffiths

Verificada por Feefo

GBR

17 hours ago

Lo que John Griffiths dijo sobre ROL Cruise:

Excellent customer service

Extremely helpful and efficient

Yvonne Wright

Verificada por Feefo

19 hours ago

Lo que Yvonne Wright dijo sobre ROL Cruise:

Great service Accommodating

Cliente de confianza

Verificada por Feefo

1 day ago

Helpful

Helpful and easy

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are pleased to hear that the agent was helpful and the booking process was easy. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente de confianza

Verificada por Feefo

1 day ago

Excellent service from Olly(?) in organising our Finland/Norway trip.

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are delighted to hear that Olly provided excellent service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Lee

Verificada por Feefo

GBR

2 days ago

Lo que John Lee dijo sobre ROL Cruise:

Having to change dates shouldn't cost ££££for a loyal customer

Very good service always very helpful, but as a loyal customer i don't think they are willing to give something back for being loyal

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are pleased to hear that you find our agents very helpful. Please be assured that your feedback will be passed to our sales team. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Barbara Fox

Verificada por Feefo

GBR

3 days ago

Lo que Barbara Fox dijo sobre ROL Cruise:

Would recommend ROL for the reasons given above

Very good. Very helpful pleasant staff.

Megan Hammond

ROL Cruise

2 days ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you would recommend us and that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Timothy Jayes

Verificada por Feefo

GBR

9 days ago

Lo que Timothy Jayes dijo sobre ROL Cruise:

Fast and efficient service

It’s easy to contact ROL, I had an issue with a cruise I had booked and wanted to move. ROL associate sorted it for me in very quick time.

Megan Hammond

ROL Cruise

8 days ago

Thank you for your review, we are so pleased to hear that the agent was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente de confianza

Verificada por Feefo

10 days ago

Magic

Excellent

Megan Hammond

ROL Cruise

10 days ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

James

Verificada por Feefo

12 days ago

Lo que James dijo sobre ROL Cruise:

Great service

Knowledgeable about the cruise and options. Quick to respond to requests. Better price than other agents. Ability to use discount from previous cruises. Clearly understood my requirements.

Megan Hammond

ROL Cruise

11 days ago

Thank you for your lovely review, we are so pleased to hear that our agents provided great service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

¿No ha recibido una invitación?

Feefo Trusted Service Awards

Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.

Qué son los Trusted Service Awards

¿Por qué confiar en las reseñas de Feefo?

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