I placed my order on 24th. December and since 27th the website says that is being prepared. I sent a message via the website yesterday asking for an update on my order and have had no response do...
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Holly
Robert Graham
7 years ago
Dear Sir
Unfortunately your order was sent on the 24th December and could not be reviewed until the mail order team returned to work on the 27th. I understand that we contacted you on our return to work to advise you of the situation and you have since requested a refund which we have auctioned.
I apologies for any inconvenience this may have caused and hope this will not deter you from suing us again in the future.
Kindest regards
Kyle
TC
Trusted Customer
7 years ago
Apparently they emailed me to say that the items I ordered were out of stock. I didn't receive the email but once they responded to my negative review, I received an immediate refund.
I understand that you placed your order as standard delivery on Friday 4th January and as such would not be due to you for delivery until at best tomorrow.
Kindest regards
Kyle
TC
Trusted Customer
7 years ago
Worth the wait.thank you
Fecha de compra: 01/01/2019
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TC
Trusted Customer
7 years ago
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Lo que Trusted Customer dijo sobre Robert Graham:
Order not received.order placed 12/24. No commun9cation except sage pay confirmed payment.
The shop in West Hampstead were fantastic and very helpful. However when I opened my cracker the whiskey had leaked and was only half full. I also was unable to apply my first time discount when I...
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
