they have listened to my request for my 250g order to be sent in 50g portions which has been very helpful and has resulted in less spillage and my waste!
Very quick delivery of my cigar order so I was extremely pleased with that. They were part of a 50th Birthday present which our friend was very happy with. Thanks again and I will definitely order...
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Fecha de compra: 12/03/2019
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Robert Graham:
Item not received. Order placed 10 days ago and no update received...very poor
Fecha de compra: 04/03/2019
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Robert Graham:
As long as the product (s) that you require are in stock you should have no issues. I have used Robert Graham since May 2018 & only had a small problem with some of the tobacco batches being slightly...
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Holly
Robert Graham
7 years ago
Good Afternoon, Edward.
Thank you for your constructive feedback, we appreciate this greatly for our own improvement regarding customer service. I'd like to give my profuse apologies in regards to the breakdown in communication and the dissatisfaction you have felt regarding your latest order.
We would hate to lose your custom and would like to offer you a 10% Discount Code on your next order as an additional part of our apology.
I placed my order on 28 Feb and the goods haven't arrived yet. The order history shows "Under preparation". This is not as good service as on previous occasions where I have normally received my...
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
Thank you for your constructive feedback, we appreciate this greatly for our own improvement regarding customer service. I'd like to give my profuse apologies in regards to the breakdown in communication and the dissatisfaction you have felt regarding your latest order.
We would hate to lose your custom and would like to offer you a 10% Discount Code on your next order as an additional part of our apology.
EdwardT10 - 10% Discount Code
Kind Regards
Kyle
Robert Graham Ltd