Thank you for your feedback. We appreciate you taking the time to share your experience.
NT
Nigel Thorn
21 days ago
You need to include the remainder of my review as it isimporttant
Reseñas de productos
Riviera Travel
Riviera Travel
22 days ago
Thank you for sharing your feedback regarding your recent trip. We are pleased to hear that you found the organization of your transport, flights, transfers, and hotels to be well-handled. We are sorry to learn that the accommodation in Stockholm did not meet your expectations. We appreciate you highlighting the positive aspects of your breakfast and your experience at the Scandi hotel in Copenhagen.
Informative, professional. Everyone I spoke to went above and beyond answering any questions that I had.
Riviera Travel
Riviera Travel
21 days ago
Thank you for your lovely review. We are so pleased to hear that our team was able to assist you with your questions and that you found their service to be exceptional. We truly appreciate you taking the time to share your positive experience.
Reseñas de productos
Medios cargados
Ver todos los medios (7)
Riviera Travel
Riviera Travel
21 days ago
We are delighted to hear you had such a fantastic cruise with us! It's wonderful to know that the crew, food, and excursions exceeded your expectations and that our planning for the excursions was well-received. Thank you for sharing your positive experience and your wonderful photos.
As we are still waiting for a refund for a cancelled tour, we are not very enthusiastic about the service received from Riviera.
Riviera Travel
Riviera Travel
21 days ago
We are sorry to hear about your experience and understand your frustration regarding the refund for your cancelled tour. Having just checked this was processed three weeks ago so please contact us directly if you still have not received this.
Reseñas de productos
Riviera Travel
Riviera Travel
21 days ago
Thank you for taking the time to share your feedback on your recent Lyon, Provençal Rhône & the Camargue River cruise. We are glad to hear that you found the boat comfortable, the cabins well-appointed, and our staff excellent. It's also pleasing to know that you enjoyed the excursions and the local guides.
We note your comments on the wine selection, the availability of the Bistro, and the dining table arrangements. We also acknowledge your feedback on the excursion group sizes and the onboard entertainment.
We are pleased that you enjoyed the beautiful scenery and visited interesting places, and we regret that this experience has made you unlikely to book another river cruise. Your feedback is valuable in helping us to continually improve our offerings.
The day I booked with was really helpful and gave some great advice.
Riviera Travel
Riviera Travel
21 days ago
It’s wonderful to hear that you had such a positive experience when booking your trip and that you found our team member to be so helpful and knowledgeable. We truly appreciate you taking the time to share your feedback.
Reseñas de productos
Riviera Travel
Riviera Travel
21 days ago
It is wonderful to hear that you surprised your husband with a Riviera Cruise down the Douro for his 60th birthday and that you both had a fantastic time. We are so pleased you enjoyed this special occasion with us.
Thank you for taking the time to share your experience. We are delighted to hear that you were happy with the service you received.
Reseñas de productos
Riviera Travel
Riviera Travel
21 days ago
We are delighted to hear that you enjoyed your Douro, Porto & Salamanca River Cruise and found it to be well organised, interesting, and offering a good balance of guided activities and free time. We appreciate you sharing your experience.
Fecha de compra: 03/09/2026
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DA
David
Verificada por Feefo
GBR
22 days ago
Lo que David dijo sobre Riviera Travel:
Good enough
Riviera Travel
Riviera Travel
21 days ago
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience was not entirely positive and we appreciate you bringing this to our attention. We hope that your next experience with us will be an improved one.
Reseñas de productos
Riviera Travel
Riviera Travel
21 days ago
We are pleased to hear that you found the boat, crew, staff, and food to be excellent. We are sorry to hear that the excursions were a little too energetic and that the weather impacted your experience. When making a reservation please always ask regarding the pace and distance of excursions and we will be pleased to advise.
Fecha de compra: 30/08/2026
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Cliente de confianza
Verificada por Feefo
22 days ago
Excellent service
Riviera Travel
Riviera Travel
21 days ago
Thank you for taking the time to share your experience with Riviera Travel. We are delighted to hear that you had such a positive time. We look forward to welcoming you on board again soon.
Reseñas de productos
Riviera Travel
Riviera Travel
21 days ago
It's wonderful to hear that you had such a fantastic holiday with us and that we had thought of everything for you. We are delighted that you found our staff to be friendly, helpful, and attentive, and that the excursions were well executed and thought out. We truly appreciate your kind words and are so pleased you are looking forward to your next cruise.
Fecha de compra: 03/09/2026
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Cliente de confianza
Verificada por Feefo
23 days ago
Rep Only Problem
Riviera Travel
Riviera Travel
22 days ago
We are sorry to hear that your experience was not a positive one. We appreciate you taking the time to share your feedback and hope that we can improve in the future. Maybe you would like to write to us at info@rivieratravel.co.uk giving us more details of the issue.
Cliente de confianza
22 days ago
Thankyou for the reply.Not Expected
Just said what I had to say
Will still go with Riviera ,Hopefully not the same rep
We are delighted to hear you found our trips very good. We appreciate your feedback regarding the hotel.
Reseñas de productos
Medios cargados
Ver todos los medios (5)
Riviera Travel
Riviera Travel
22 days ago
We are sorry this was your experience. In order that we may investigate this properly and respond to you please could you write to info@rivieratravel.co.uk with the full details as well as sending the photographs. Thank you
Fecha de compra: 05/09/2026
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KE
Kenneth
Verificada por Feefo
ITA
23 days ago
Lo que Kenneth dijo sobre Riviera Travel:
Really good the only thing was a lack of information about the hotel and our choices of rooms etc before we set off
Riviera Travel
Riviera Travel
22 days ago
We appreciate you taking the time to share your feedback. We're delighted to hear you had a really good experience. We note your comments regarding information about your hotel and room choices prior to departure and will certainly take this on board.
Reseñas de productos
Riviera Travel
Riviera Travel
22 days ago
We are absolutely delighted to hear that you had such a perfect holiday with us, from the excellent hotel and very good staff to the well-organised trips and knowledgeable travel representative. Thank you for sharing your wonderful experience.
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.