¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de River Cruising | Reseñas de servicio al cliente para https://www.feefo.com/reviews/rivercruising-co-uk | Feefo

Mostrando 1,421 reseñas

Cliente de confianza

11 years ago

Fecha de compra: 11/03/2014

Started with the on-line email and then phone calls Very polite and Lyndsay went out of…

Started with the on-line email and then phone calls Very polite and Lyndsay went out of her way to help us find a suitable cruise. Thank you Tina (Poxon)

RiverCruising.co.uk

River Cruising

11 years ago

Fabulous to read that Lyndsay's service was great to start with, was followed through professionally and time was taken to find you a suitable river cruise. Thank you for the kind words. Phil - MD

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Cliente de confianza

11 years ago

Fecha de compra: 28/01/2014

Some confusion over holiday payment dates were unhelpful but sorted out although getting two letters…

Some confusion over holiday payment dates were unhelpful but sorted out although getting two letters confirming the date (which was slightly earlier than quoted on the phone at the time of buying)...

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RiverCruising.co.uk

River Cruising

11 years ago

Thank you so much for the honest feedback. I will look into the date issues as not experienced this ever before. I have also asked our customer care team to drop you a line to re confirm everything is in order and also to answer any questions that you may have. Thank you again. Phil - MD

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Cliente de confianza

11 years ago

Fecha de compra: 03/03/2014

Helpful, friendly staff.

RiverCruising.co.uk

River Cruising

11 years ago

Great to hear and please do not hesitate to ask any questions at any time. We are always available to help, thank you for taking the time to give me feedback. Phil - MD

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Cliente de confianza

11 years ago

Fecha de compra: 24/02/2014

The agent dealing with my booking was informative and extremely helpful. I had spoken with…

The agent dealing with my booking was informative and extremely helpful. I had spoken with a local agent in my town and also with the tour operator directly but Cherie was by far and away the best...

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RiverCruising.co.uk

River Cruising

11 years ago

WOW - thank you for such kind comments about Cherie. I will make sure these are passed on. It's also great to know that my team are making such a good impression and are passionate about River Cruising. Phil - MD

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Cliente de confianza

11 years ago

Fecha de compra: 18/02/2014

Elaine was most helpful in finding the date and the single accommodation I needed and…

Elaine was most helpful in finding the date and the single accommodation I needed and I will certainly use cruise village again. Many thanks for your efforts. Pamela Harris

RiverCruising.co.uk

River Cruising

11 years ago

I really appreciate your feedback and kind words Pamela. Thank you and rest assured I will pass these on to Elaine. I am sure you will have a great time. Phil - MD

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Cliente de confianza

11 years ago

Fecha de compra: 12/02/2014

very friendly ,helpful and knowledgeable

RiverCruising.co.uk

River Cruising

11 years ago

Three of the most important aspects I want to come across from my team. That is great to read and thank you for taking the time and trouble to let me know. Phil - MD

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Cliente de confianza

11 years ago

Fecha de compra: 06/02/2014

Our booking agent was very good and helpfull. Looking forward to the cruise.

RiverCruising.co.uk

River Cruising

11 years ago

I am sure you will have a fab time, there's lots to look forward to and thank you so much for the feedback. If there's anything you require at any time - please do not hesitate to ask. Phil - MD

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Cliente de confianza

11 years ago

Fecha de compra: 12/02/2014

Very helpful representative. Looked at our needs was not overly pushy and came back to…

Very helpful representative. Looked at our needs was not overly pushy and came back to us when he said

RiverCruising.co.uk

River Cruising

11 years ago

Many thanks for this feedback - Derek is very experienced and I am pleased to read that he was prompt and polite in getting back to you. Phil - MD

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Cliente de confianza

11 years ago

Fecha de compra: 12/02/2014

Elaine, was clear and efficient on the telephone and most important of all, welcoming. I…

Elaine, was clear and efficient on the telephone and most important of all, welcoming. I also appreciated the follow up call and swift email.

RiverCruising.co.uk

River Cruising

11 years ago

It is great to read comments such as clear and welcoming included in feedback. Thank you so much as this is how I want my team to talk with our valued clients. Phil - MD

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Cliente de confianza

11 years ago

Fecha de compra: 12/02/2014

Elaine was competent, co-operative and helpful inn enabling friends to also travel on the same…

Elaine was competent, co-operative and helpful inn enabling friends to also travel on the same cruise. We appreciated her friendly manner.

RiverCruising.co.uk

River Cruising

11 years ago

Thank you for the kind comments to Elaine, I will make sure she is aware and will also thank her for looking after you. Phil - MD

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¿No ha recibido una invitación?

Acerca de River Cruising

Part of the award-winning Travel Village Group, RiverCruising.co.uk were voted the number ONE river cruise agency in the UK & Ireland in 2022! We are a fourth generation family business, established in 1959, and we are people that you can trust. Our river cruise experts have all set sail on at least one river cruise for themselves, so their advice comes from a place of personal experience (we even have a river cruise ship Godmother working with us!). Our online brand operates all over the UK but we also have a head office and retail store (The Travel Village) in Blackpool. We are fully ABTA bonded and ATOL protected for added peace of mind. Get in touch today to discuss your next river cruise, we look forward to speaking with you!

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0800 810 8220

RiverCruising.co.uk, Blackpool, Lancashire, FY4 3JU, United Kingdom

Feefo Trusted Service Awards

Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.

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