The service was ok. Food was ok but more variety is needed. Maybe have different food each day on the buffet. Also more beach chairs would be useful. Lots of people went without chairs. Mini fridge...
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Customer Service
Redtag.ca
9 months ago
Thank you for providing a review. We are sorry to hear you encountered any upset while on vacation. This forum is to rate your experience with our agency. If you require any assistance while in destination, please speak with the local destination representative and hotel management so they have the opportunity to address your concerns in destination. If you are not able to resolve your concerns with the local destination representative and hotel management, please feel free to contact us at customerservice@redlabelvacations.com with a detailed account of what transpired in destination. Thank you again as we appreciate you taking the time to share your feedback.
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MR TODD HARRIS
Verificada por Feefo
CAN
9 months ago
Lo que MR TODD HARRIS dijo sobre Redtag.ca:
Excited for vacation
Easy and convenient transaction. Was very pleased and will most definitely use their services again in the future!
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ML
MS YUJUAN LI
Verificada por Feefo
9 months ago
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Cliente de confianza
Verificada por Feefo
9 months ago
Disappointed
Was on hold for 2 hours so missed getting deal offered. Had to book online and when we ran into issues and were finally able to speak to someone, they said that's the problem when you book yourself....
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Customer Service
Redtag.ca
9 months ago
Thank you for taking the time to provide a review. We are committed to providing outstanding service in all areas of our operation. Employee performance is something which we feel intensely strong about and apologize if the service fell below our usual excellent standards. Our records show the agent provided you alternative options and offered to assist you in booking over the phone. All rates and availability are solely determined by the airlines. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact 1-866-573-3824.
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MJ
MS ANGELA Christine JANSEN
Verificada por Feefo
CAN
9 months ago
Lo que MS ANGELA Christine JANSEN dijo sobre Redtag.ca:
Paradise Found. Quick ,easy and in minutes your trip is booked.
Online No issues.
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MT
MRS BRUNA Maria POZZEBON TOBON
Verificada por Feefo
9 months ago
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Cliente de confianza
Verificada por Feefo
9 months ago
It’s easy and fast . Everyone should be able to use this service easily.
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MW
MS LUCY Joy Francis GALLANT WELCHER
Verificada por Feefo
9 months ago
Lo que MS LUCY Joy Francis GALLANT WELCHER dijo sobre Redtag.ca:
I had to pay $113 because I messed up one letter on a name on the booking. I don’t think I should’ve had to pay that much for a mistake. It was annoying.
Customer Service
Redtag.ca
9 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Please note, when booking online, you must agree to our Terms & Conditions in order to confirm the reservation. The Terms & Conditions stated the agency fees applicable for any change, cancellation, or correction. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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MK
MRS JENNIFER Lynn CHARBONNEAU KANE
Verificada por Feefo
CAN
9 months ago
Lo que MRS JENNIFER Lynn CHARBONNEAU KANE dijo sobre Redtag.ca:
I didn't receive any service I booked it all my cell phone line. I was looking for a holiday getaway and the resort I was looking at at other agencies had times that I did not like for departure. Red...
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MR. JASON WALTER CLEMENTS
Verificada por Feefo
9 months ago
Customer Service
Redtag.ca
9 months ago
Thank you for providing a review. We are committed to providing outstanding service in all areas of our operation. Our records show your reservation was booked online. If there is anything we could have done better to receive a 5* rating please let us know at customerservice@redlabelvacations.com. Thank you again as we appreciate you taking the time to share your feedback.
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
