The transfer from the airport to the hotel the bus broke down, took us 40 minutes to get another bus to bring us to the hotel.
Then at the hotel, there was four days we suffered with no hot water,...
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Customer Service
Redtag.ca
6 months ago
Thank you for providing feedback on your reservation. This forum is to rate your experience with our agency. Please feel free to submit your concerns to customerservice@redlabelvacations.com and we will forward to the appropriate department for further review. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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MR JOHN PATTERSON
Verificada por Feefo
CAN
6 months ago
Lo que MR JOHN PATTERSON dijo sobre Redtag.ca:
Disappointing Customer Service
I basically received no service. I booked the vacation last minute and made an error. Spent the next two days trying to contact someone, including 6+ hours on hold to speak to someone. I also tried...
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Customer Service
Redtag.ca
6 months ago
Thank you for taking the time to provide a review. Please allow us to apologize for the difficulty you had trying to contact us. Our call center is experiencing a very high volume of calls this winter season, and we apologize for the long wait. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Cliente de confianza
Verificada por Feefo
6 months ago
0
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MT
MR FERNANDO MANUEL TAVARES
Verificada por Feefo
CAN
6 months ago
Lo que MR FERNANDO MANUEL TAVARES dijo sobre Redtag.ca:
vacation
purchased an all inclusive trip to the Dominican Republic.
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MS
MR PETER SPOURDALAKIS
Verificada por Feefo
6 months ago
0
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MC
MRS MARIA CAMPANELLA
Verificada por Feefo
6 months ago
Lo que MRS MARIA CAMPANELLA dijo sobre Redtag.ca:
The whole experience was informative and our concerns put to ease. The agent we dealt with was very calm and responsive.
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Cliente de confianza
Verificada por Feefo
6 months ago
very efficient
Variety of payment options
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Cliente de confianza
Verificada por Feefo
6 months ago
Trusted website to deal with and always best prices 👌
Silvia she is amazing always as we been booking with red tag trough her amazing customer service for years
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
