Agent would not respond to my calls.
Flight time was pushed 12 hours.
Rep called and would not speak as to how they can help. Just called to inform. We now arrive at 2am in the morning.
We purposely...
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Customer Service
Redtag.ca
8 months ago
Thank you for taking the time to provide feedback. We are sorry you encountered any upset with your reservation. Flight schedules are arranged many months in advance of their intended departure date; however, due to various operational factors, it may become necessary for airlines to make amendments to their schedules. Itinerary changes are solely determined by the tour operator and/or airline. All airlines may experience schedule changes, including cancellations, for numerous reasons and as you will hopefully concur, this is an area where we have absolutely no control. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Cliente de confianza
Verificada por Feefo
8 months ago
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Cliente de confianza
Verificada por Feefo
8 months ago
Customer Service
Redtag.ca
8 months ago
Thank you for your review. We are committed to providing outstanding service in all areas of our operation. Is there anything we could have done better to receive a 5* rating? Please feel free to contact us at customerservice@redlabelvacations.com with any further comments about your experience. Thank you again as we appreciate you taking the time to share your feedback.
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MM
MR BRUCE Alexander MILLAR
Verificada por Feefo
CAN
8 months ago
Lo que MR BRUCE Alexander MILLAR dijo sobre Redtag.ca:
Good service
Very good online service and when I called in they answered my question in time
I would recommend redtag
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Cliente de confianza
Verificada por Feefo
8 months ago
Very satisfied
Polite,knowledgeable,prompt
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Cliente de confianza
Verificada por Feefo
8 months ago
I did the booking online. It was quite easy to do myself.
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Cliente de confianza
Verificada por Feefo
8 months ago
Boxing Day sale
I've been putting this vacation off until a good deal popped up.
Redtags Boxing Day sale came around and gave a reasonable price, so we booked.
Hopefully, the price doesn't later drop lower than we...
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
