The price of my trip went down from $8900 to $7300 and they would not refund the difference. The I went to cancel (I bought extra protection) and so I asked to cancel her trip and they said 50%...
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Customer Service
Redtag.ca
7 months ago
Thank you for taking time to provide a review. We appreciate the frustration you must be feeling seeing the price drop before your departure. Please bear in mind all rates are solely determined by the tour operators. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please note, the Travel Protection purchased has Terms and Conditions, and depending on when you cancel some or all of the amounts will be held in a future travel credit with the supplier. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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MR JOSEPH ZAMMIT
Verificada por Feefo
CAN
8 months ago
Lo que MR JOSEPH ZAMMIT dijo sobre Redtag.ca:
Great prices and lists of options.
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MH
MS RENEE HESS
Verificada por Feefo
8 months ago
Lo que MS RENEE HESS dijo sobre Redtag.ca:
Carla was great at Red Tag
Carla was fantastic!!!! She was really on the ball & always got back to me quickly. Highly recommend:)
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MK
MRS CORINNE KLASSEN
Verificada por Feefo
CAN
8 months ago
Lo que MRS CORINNE KLASSEN dijo sobre Redtag.ca:
Booked online
Received confirmation emails quickly
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Cliente de confianza
Verificada por Feefo
8 months ago
Fast service and accurate
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Cliente de confianza
Verificada por Feefo
8 months ago
Bad customer service
Very poor, trying to make me upgrade my package to accommodate adding my one month old baby when the room booked sleeps 4 people. Have spent 10 hours+ trying to resolve my issue and went directly to...
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Customer Service
Redtag.ca
7 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Please note, we have to abide by the supplier's rules and terms and conditions for any changes or cancellation to the reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824.
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MS
MS CHELSEA Yvonne SHEEN
Verificada por Feefo
CAN
8 months ago
0
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DA
DARRYL
Verificada por Feefo
CAN
8 months ago
Lo que DARRYL dijo sobre Redtag.ca:
Great service agents
Cherie the service agent made the process very easy.
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
