Lo que MRS BADIEH MOZAYAN BASHMAN dijo sobre Redtag.ca:
The price policy is confusing and misleading
The price quoted on website was different from what we paid finally.
We asked the reason, but did not get a convincing answer. We were just told this is how the system works.
The price before our...
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Customer Service
Redtag.ca
10 months ago
Thank you for providing your review. We can appreciate the frustration you must be feeling having the vacation package increase in price during the booking process. We hope you understand that the pricing of travel can be very fluid and all rates and availability are solely determined by the tour operator. Our web site is live and connected directly to the tour operators, airlines, cruise lines and consolidators. The last screen, before the booking is confirmed, is where third-party supplier software accesses live pricing and inventory. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Our records show the agent provided you with the updated pricing and proceed with booking the reservation accordingly. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Cliente de confianza
Verificada por Feefo
10 months ago
Love Red tag travel
I have been working with Darren. Amazing customer service. He helped me find a special resort that is wheelchair accessibility.
He went out of his way to support me.
I have dealt with him a couple...
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Cliente de confianza
Verificada por Feefo
10 months ago
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Cliente de confianza
Verificada por Feefo
10 months ago
We expected to be in the better resort and that one was lower than the rate that I saw through to red tag, base if our experiences !
Customer Service
Redtag.ca
10 months ago
Thank you for taking the time to provide a review. We are very sorry to hear you have encountered any upset with your reservation. Please feel free to submit your concerns to customerservice@redlabelvacations.com and we will forward to the appropriate department for further review. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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CL
Claire
Verificada por Feefo
10 months ago
Lo que Claire dijo sobre Redtag.ca:
The person who helped me, Manal G. was very helpful and professional. She was very knowledgeable, and helped us plan a family trip. Thank you!
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
