Fast and efficient resolution of carry forward of trip from 2020 to 2021
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Cliente de confianza
Verificada por Feefo
6 years ago
Excellent service overall.
I received an excellent service Railbookers when I called to rearrange our holiday as a result of the coronary crisis. The staff member that I spoke to was extremely helpful and assisted us to change...
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Cliente de confianza
Verificada por Feefo
6 years ago
Good service
I didn’t need help with choosing a holiday, nevertheless I had good and efficient service in finding the best time for my holiday. I have used Railbookers on several occasions and always find them...
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JM
Jane Mcculloch
Verificada por Feefo
6 years ago
Lo que Jane Mcculloch dijo sobre Railbookers:
Slightly disappointed
I was rather disappointed as when I have re booked exactly the same holiday to Venice a year later it is apparently going to cost nearly £500 more.
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Cliente de confianza
Verificada por Feefo
6 years ago
Friendly and courteous
Once I'd got past Customer Service, the person I dealt with - Jason- couldn't have been more helpful. i was able to defer my booking from April until September (fingers crossed).
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AL
Alison
Verificada por Feefo
Hampshire
6 years ago
Lo que Alison dijo sobre Railbookers:
Railbookers step up to the mark in time of crisis
With the Covid 19 lockdown I was anxious about my full payment automatically going on to my credit card for a holiday I had no doubt we would not be taking. I am self employed and cannot afford over...
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AE
Alan Evans
Verificada por Feefo
6 years ago
Lo que Alan Evans dijo sobre Railbookers:
Fantastic service, nothing was too much trouble.
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SU
Susan
Verificada por Feefo
Sheffield
6 years ago
Lo que Susan dijo sobre Railbookers:
Very Understanding
They took care, when I made the booking, to ensure I had a holiday that would suit me.
And then - because of Coronavirus - gave me the flexibility to either cancel or postpone, if travel is still...
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PO
Pamela Oliver
Verificada por Feefo
6 years ago
Lo que Pamela Oliver dijo sobre Railbookers:
Rebooking holiday
The staff at Railbookers have been so helpful in re booking my holiday because of the Coronavirus outbreak. I know that they must be very busy with so many people trying to sort out their holidays...
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KM
Keith Murray
Verificada por Feefo
6 years ago
Lo que Keith Murray dijo sobre Railbookers:
Railbookers a friendly and efficient travel agents
When contacting Railbookers to make changes to the existing booking, cancelled due to the Coronavirus pandemic, they were very helpful. In a short time they had made rearrangements which included...
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
