¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Rail Ninja

https://rail.ninja/

EXCEPCIONAL

Rail Ninja offers you the easiest way to book train tickets online across the world.

Servicio

4.7

209

261

valoraciones en el último año

Mostrando 3,059 reseñas

Cliente de confianza

Verificada por Feefo

12 months ago

Positive Experience

I recently booked through Rail Ninja, and overall, the experience was positive. The service was smooth and efficient, with clear instructions and timely updates throughout the process. The booking...

Rail Ninja

5 months ago

Thank you for sharing your feedback. We understand your frustration regarding the service fees. As a ticket-booking platform, our final price includes both the carrier's fare and our service fee, which covers ticketing, payment processing, and customer support. We strive to provide a convenient and seamless booking experience, but we recognize that the added fees can be a concern. We appreciate your comments and will continue working on improving transparency in our pricing.

Cliente de confianza

Verificada por Feefo

8 months ago

Pleased to travel by Bullet Train.

It was easy to book the ticket. Details on the ticket was perfect.

Clara

Rail Ninja

7 months ago

Thank you for your feedback! We’re happy to hear that booking your bullet train ticket was easy and that all the details were clear and accurate. We look forward to assisting you on your next journey!

Cliente de confianza

Verificada por Feefo

8 months ago

It was very easy for us to book our rail service in Europe, very convenient

Clara

Rail Ninja

8 months ago

We’re really glad to hear your experience was a good one! Thank you for the feedback, and we hope to assist you again in the near future.

Cliente de confianza

Verificada por Feefo

8 months ago

Chew

Verificada por Feefo

8 months ago

Lo que Chew dijo sobre Rail Ninja:

Punctuality and clean

Clara

Rail Ninja

8 months ago

We appreciate the feedback!

Michael

Verificada por Feefo

8 months ago

Cliente de confianza

Verificada por Feefo

8 months ago

Holiday Prep

First time using the site. Very easy to navigate and was user friendly.

Clara

Rail Ninja

8 months ago

Thank you for your feedback!

Cliente de confianza

Verificada por Feefo

8 months ago

Convenient and good service

Easy and very responsive service

Clara

Rail Ninja

8 months ago

Thank you for the great feedback! Looking forward to helping you again soon!

Cliente de confianza

Verificada por Feefo

8 months ago

Ease of use!

Very easy to use. Website was set up nicely. Quick confirmation of tickets purchased.

Clara

Rail Ninja

8 months ago

It’s great to hear that the service worked well for you. Hope to assist you again soon!

Cliente de confianza

Verificada por Feefo

8 months ago

easy to use

Clara

Rail Ninja

8 months ago

It’s wonderful to know we could meet your needs. Hope to be part of your future journeys again!

¿No ha recibido una invitación?

Feefo Trusted Service Awards

Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.

Qué son los Trusted Service Awards

¿Por qué confiar en las reseñas de Feefo?

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