¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de RAC Breakdown Cover | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

Cliente de confianza

Verificada por Feefo

5 years ago

Cowboys!

by not automatically renewing expensive policies

Reseñas de productos

Fecha de compra: 02/09/2016

7

MG

Mr S Gardner

Verificada por Feefo

6 years ago

Lo que Mr S Gardner dijo sobre RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

Reseñas de productos

Fecha de compra: 27/11/2019

6

Cliente de confianza

Verificada por Feefo

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Fecha de compra: 22/01/2020

2

MP

Mr M Pegram

Verificada por Feefo

6 years ago

Lo que Mr M Pegram dijo sobre RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Fecha de compra: 21/01/2020

0

MS

Mr S Smith

Verificada por Feefo

6 years ago

Lo que Mr S Smith dijo sobre RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Reseñas de productos

Fecha de compra: 27/01/2020

1

Cliente de confianza

Verificada por Feefo

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Reseñas de productos

Fecha de compra: 07/01/2020

0

Cliente de confianza

Verificada por Feefo

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Reseñas de productos

Fecha de compra: 11/01/2020

3

MW

Mrs N Welsh

Verificada por Feefo

6 years ago

Lo que Mrs N Welsh dijo sobre RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Reseñas de productos

Fecha de compra: 24/01/2020

0

MT

Mr S Teggart

Verificada por Feefo

6 years ago

Lo que Mr S Teggart dijo sobre RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Fecha de compra: 03/01/2020

0

ML

Mr J Newton-Lewis

Verificada por Feefo

6 years ago

Lo que Mr J Newton-Lewis dijo sobre RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Fecha de compra: 07/01/2020

0

Reseñas de RAC Breakdown Cover

RAC Breakdown Cover(9,301) reseñas más de este productoVer sitio web del productoNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown Cover(9,301) reseñas más de este productoVer sitio web del productoRipped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...Leer más

RAC Breakdown Cover(9,301) reseñas más de este productoVer sitio web del productoGreat value for cover required

RAC Breakdown Cover(9,301) reseñas más de este productoVer sitio web del productoI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown Cover(9,301) reseñas más de este productoVer sitio web del productoYou’ve lost a customer...

RAC Breakdown Cover(9,301) reseñas más de este productoVer sitio web del productoGreat service happy customer

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?