Appalling non existent customer service dreadful dispatch and delivery.
Overpriced items.
No complaints system available.
Negligible communication skills.
No one answered phone calls to the number...
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Customer Services
Proskins
3 years ago
Hi, thank you for your review. We are sorry that you haven't had a positive experience ordering with us. We are only a small team and while we try to get back to everyone, sometimes people can be missed. I can only apologise again, however, we hope you enjoyed your products.
Cliente de confianza
3 years ago
It's not good enough to say you are a small team.
Making claims you can't actually keep to, is contravening the Consumer Protection Act.
As I said previously I won't order any further Proskin items.
Reseñas de productos
3
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TE
Terri
Letterkeny
3 years ago
Fecha de compra: 20/04/2022
Lo que Terri dijo sobre Proskins:
I was disappointed that I had to pay customs €22 so this would put me off purchasing again, thankfully i got the item's at sale price
Customer Services
Proskins
3 years ago
Thank you for your review. Unfortunately, since Brexit people from outside of the UK have to pay customs for their orders. We hope you enjoy your products!
TE
Terri
3 years ago
Thank you for answering so quickly 😊 very good service
Products are good. But customer service is terrible.
Had a missing item, send 3 emails, not once did they respond, weeks later sent me the item.
Poor communication
Customer Services
Proskins
3 years ago
Hi, thank you for your review. We are so sorry that your emails went unanswered, we have had some stocking issues recently that you should've been notified about, apologies if that is not the case. However we are glad you are enjoying your products!
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Cliente de confianza
3 years ago
Fecha de compra: 03/05/2022
I havent received my order
Customer Services
Proskins
3 years ago
Hi! Could you please drop us an email on sales@proskins.co.uk and we will sort this out for you. Thanks, Team Proskins
We are a British company, born in Nottingham in 2005 where we are still based today. Innovation is our motivation and drives us to source and implement the most advanced technology into our fabrics from micro-capsule embedded yarns, HiG precision compression, stay fresh sweat wicking and body sense temperature control. We are pioneers in high-tech performance wear with all our ranges designed and tested in the UK by leading experts and elite athletes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We are a British company, born in Nottingham in 2005 where we are still based today. Innovation is our motivation and drives us to source and implement the most advanced technology into our fabrics from micro-capsule embedded yarns, HiG precision compression, stay fresh sweat wicking and body sense temperature control. We are pioneers in high-tech performance wear with all our ranges designed and tested in the UK by leading experts and elite athletes.