¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Pour & Sip

https://pourandsip.com/

We're here to demystify the wonderful spirit that is whisky, because we truly believe that there is a whisky for everyone!

Servicio

valoraciones en el último año

Mostrando 733 reseñas

Maurice Appleby

Bodmin

4 years ago

Lo que Maurice Appleby dijo sobre Pour & Sip:

Could do better

Some interesting whisky others not so

Cliente de confianza

4 years ago

Great subscription service

Pour and sip are great at customer care as well whenever I have written in they have sorted me out very quickly.

Cliente de confianza

4 years ago

Really poor. Bought a bottle from the member store. It arrived with no box. Emailed customer service and they aren’t interested.

Emma Golds

Pour & Sip

4 years ago

Hi there, I am terribly sorry that you are disappointed with your purchase. Unfortunately, we are not always sent presentation packaging from our suppliers, therefore we picture the products on our website exactly how they will be sent. If you would like to return this product, please email us at - cs@pourandsip.com Many thanks, Pour & Sip

Simon Smith

4 years ago

Lo que Simon Smith dijo sobre Pour & Sip:

Excellent service

Ordered at 2030 delivered 1100 the next day! Now that’s what I call service

Nadia Kondratiev

4 years ago

Lo que Nadia Kondratiev dijo sobre Pour & Sip:

Good whisky in good time

Wonderful whisky, chosen after the tasting, arrived very promptly, all good!

Lucinda Roberts

4 years ago

Lo que Lucinda Roberts dijo sobre Pour & Sip:

Very disappointing customer service

I purchased a gift certificate as a birthday present to be emailed in 26 April. As it didn’t arrive I phoned the telephone number on the website. No one answered so I left a message on the voicemail....

Emma Golds

Pour & Sip

4 years ago

Hi Lucinda, Thank you very much for getting in touch and taking the time to leave your review. Please accept my apologies for the negative experience that you have had with us. Unfortunately, we are quite limited by the voucher provider that we use and our gift vouchers are set up to automatically send to the recipient at around the same time of day that the original order was placed - in this case it was around 4:30pm. These can sometimes end up in spam folders, however I will look into why this was not automatically sent. Unfortunately we are an incredibly small team and we did have staff shortages that week, so this certainly impacted the level of customer service that we normally provide. I would hate for your experience with us to be a negative one, so please drop us a line at - cs@pourandsip.com - when convenient and we can go from there. Many thanks, Pour & Sip

Cliente de confianza

4 years ago

Great service

Great and quick service

Cliente de confianza

4 years ago

Very good service

Fast dispatch. Tasting set packaged nicely with interesting tasting notes.

John McLennan-Parish

4 years ago

Lo que John McLennan-Parish dijo sobre Pour & Sip:

Exceptional

Exceptional customer service as usual, very well packaged and delivered on time. The Glenfarclas 105 is a cracking whisky, and a great price as well.

Alan Phillips

4 years ago

Lo que Alan Phillips dijo sobre Pour & Sip:

It does what is says on the tin ( or bottle )

Each month the whiskey's arrive on time and in good condition. Every now and again there is a small free treat.

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