¿Cómo se recopilan las reseñas de Feefo?

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¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

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Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Ornamental Trees Ltd | Reseñas de servicio al cliente para https://www.feefo.com/reviews/ornamental-trees-ltd | Feefo

Mostrando 9,991 reseñas

Dr Mark Tonge

Cumbria

3 months ago

Fecha de compra: 29/03/2025

Lo que Dr Mark Tonge dijo sobre Ornamental Trees Ltd:

Apple tree

Excellent service

Reseñas de productos

Cliente de confianza

3 months ago

Fecha de compra: 17/03/2025

Would advise strongly not to use this company. I have been so disappointed with my recent order. The plants arrived late (five weeks to arrive with no updates from the company) and were small and...

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Customer Services

Ornamental Trees Ltd

3 months ago

Hi there, We are sorry to hear you are not happy with your experience and we appreciate this is extremely frustrating for you. Please accept our apologies for the delay in communication, we are experiencing a high volume of enquiries coming into the business as we are in the midst of our peak season and our customer service team are trying to manage this as best they can. We have located your email communication which has been forwarded to a Manager who will in turn respond accordingly to you by close of business today

Reseñas de productos

Cliente de confianza

3 months ago

Fecha de compra: 29/03/2025

An excellent service with quality goods provided.

Excellent, the tree arrived as stated on the confirmation of order.

Reseñas de productos

Cliente de confianza

3 months ago

Fecha de compra: 24/03/2025

Prompt well packaged professional delivery.

Reseñas de productos

Cliente de confianza

3 months ago

Fecha de compra: 28/03/2025

Trees

Good

Reseñas de productos

Shann THOMAS

Leominster

3 months ago

Fecha de compra: 29/03/2025

Lo que Shann THOMAS dijo sobre Ornamental Trees Ltd:

Excellent

Reseñas de productos

Simon NS Stiles NS Stiles

Lincolnshire

3 months ago

Fecha de compra: 28/03/2025

Lo que Simon NS Stiles NS Stiles dijo sobre Ornamental Trees Ltd:

Review requested one month after ordering and free has not even arrived.

See previous entry. Very slow and no customer facing contact at all.

Reseñas de productos

Customer Services

Ornamental Trees Ltd

3 months ago

Hi there, thank you for taking the time to leave this review. We sincerely apologise for the lack of communication. Our customer service team are currently receiving a high volume of emails and are working hard to respond to them all. It appears your order was on a 2-4 weeks dispatch, and as the month timeframe has just ended today it shall be despatched and with you shortly! Kind Regards, Customer Services

Suzie Belsham

Cirencester

3 months ago

Fecha de compra: 24/03/2025

Lo que Suzie Belsham dijo sobre Ornamental Trees Ltd:

Magnolia Tree

Very easy to order, and my tree arrived safely in less than a week

Reseñas de productos

Emily

Swansea

3 months ago

Fecha de compra: 29/03/2025

Lo que Emily dijo sobre Ornamental Trees Ltd:

Let down by liar courier

Courier lied, disgusting

Reseñas de productos

Customer Services

Ornamental Trees Ltd

3 months ago

Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you encountered with the delivery, and we sincerely apologise for the behaviour of the courier. We completely understand your frustration, and we can assure you that this is not the experience we aim to provide. We kindly ask that product ratings reflect the quality of the product itself, as the issue you experienced was related to the delivery service. We take these matters seriously and will pass your feedback on to the courier to ensure this is addressed. Thank you for bringing this to our attention, and we appreciate your patience and understanding. Kind Regards, Customer Services

Sarah Williams

3 months ago

Fecha de compra: 28/03/2025

Lo que Sarah Williams dijo sobre Ornamental Trees Ltd:

Good

Reseñas de productos

¿No ha recibido una invitación?

Acerca de Ornamental Trees Ltd

At Ornamental Trees, we are passionate about helping you bring your outdoor space to life with the finest selection of plants including ornamental trees, fruit trees, shrubs, climbers and much more. We are proud to have won the Feefo Platinum Trusted Service Award for 6 years running.

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01943 660870

River View Farm, Leathley Lane, Leathley, North Yorkshire, West Yorkshire, LS21 2JR, United Kingdom

Feefo Trusted Service Awards

Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.

Qué son los Trusted Service Awards

Parte de la iniciativa Treefo

Colaboramos con Ecologi para financiar proyectos de plantación de árboles a cambio de las reseñas recogidas por Ornamental Trees Ltd

Más información sobre Treefo

¿Por qué confiar en las reseñas de Feefo?

Más información sobre Feefo

Reseñas de Ornamental Trees Ltd

Discovery Apple Tree(1) reseñas más de este productoVer sitio web del productoApple tree arrived in good time, well packaged and in looks healthy and vigorous. It is settling in well.

Ceanothus 'Trewithen Blue'(14) reseñas más de este productoVer sitio web del productoWould advise strongly not to use this company. I have been so disappointed with my recent order. The plants arrived late (five weeks to arrive with not updates from the company) and were small and...Leer todo

Acer palmatum 'Osakazuki' Tree(20) reseñas más de este productoVer sitio web del productoI Would advise strongly not to use this company. I have been so disappointed with my recent order. The plants arrived late (five weeks to arrive with not updates from the company) and were small...Leer todo

Hydrangea petiolaris(3) reseñas más de este productoVer sitio web del productoHydrangea the only plant that seemed in good health. Would advise strongly not to use this company. I have been so disappointed with my recent order. The plants arrived late (five weeks to arrive...Leer todo

Syringa 'Red Pixie' Shrub(2) reseñas más de este productoVer sitio web del productoWould advise strongly not to use this company. I have been so disappointed with my recent order. The plants arrived late (five weeks to arrive with not updates from the company) and were small and...Leer todo

Arbutus unedo Tree(12) reseñas más de este productoVer sitio web del productoWe have used Ornamental Trees several times as the quality of service and tree provided has always been excellent. The Arbutus unedo tree purchased on this occasion was as described and very healthy....Leer todo

Hydrangea petiolaris(3) reseñas más de este productoVer sitio web del productoGrowing well, quality plant.

Tree Stake & Tie Kit(6) reseñas más de este productoVer sitio web del producto

Prunus lusitanica 'Angustifolia'(1) reseñas más de este productoVer sitio web del productoTrees arrived in good condition and well shaped.

Ginkgo biloba Tree(1) reseñas más de este productoVer sitio web del productoWell packed healthy tree

Amelanchier lamarckii Tree(23) reseñas más de este productoVer sitio web del productoI have ordered from this. Company before and received excellent service and great quality trees. Unfortunately, and ironically you have asked for feedback on this product which has not yet arrived...Leer todo

Magnolia x loebneri 'Leonard Messel' Tree(1) reseñas más de este productoVer sitio web del productoExcellent magnolia tree, arrived quickly with very good packaging

Ceanothus 'Trewithen Blue'(14) reseñas más de este productoVer sitio web del productoThe delivery driver lied saying he attempted to deliver when he didn’t. As an agent for the seller this reflect badly. You need to fire your courier of choice. Disgusting behaviour lying to clients.

Rhododendron 'Purple Gem' Shrub(1) reseñas más de este productoVer sitio web del productoLovely shaped healthy plant

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?